343603021-1-2-2020-03-CC-KPES-BKKLYP-20200106081037

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343603021
Report Date: 01/02/2020
Date Signed: 01/02/2020 10:58:27 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/22/2019 and conducted by Evaluator Jeremey McClain

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20191122134833

FACILITY NAME:	KINDERCARE LEARNING CENTER - PURSLANE (INF)		FACILITY NUMBER:	343603021
ADMINISTRATOR:	DEETS, PAMELA		FACILITY TYPE:	830
ADDRESS:	6825 PURSLANE WAY		TELEPHONE:	(916) 723-9696
CITY:	CITRUS HEIGHTS	STATE: CA	ZIP CODE:	95621
CAPACITY:	36	CENSUS: 14	DATE:	01/02/2020
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Pamela Deets		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Facility Operating out of Ratio.
Staff members inappropriately treated children in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jeremey McClain met with Director Pamela Deets to close a complaint investigation. Upon arrival, LPA observed four infants supervised by two staff members in one room, and 11 infants supervised by three staff members in another room. LPA concluded interviews with staff and made observations to the infant rooms during today’s inspection. It was alleged that facility operates out of ratio, and that staff members inappropriately handled children in care. During the investigation, LPA conducted interviews, made observations at the facility, and reviewed files and documents. Based on the evidence that was gathered, LPA determined there was not significant evidence to corroborate the allegations or determine that they are undoubtedly false. The preponderance of evidence standard has not been met, therefore the allegations are determined to be unsubstantiated. There were no Title 22 deficiencies as a result investigation. LPA reviewed this report with Director and provided Appeal Rights and a Notice of Site Visit that must be posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Keven Peters	TELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Jeremey McClain	TELEPHONE: (916) 216-7801
LICENSING EVALUATOR SIGNATURE:	DATE: 01/02/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/02/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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