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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343603022
Report Date: 05/10/2019
Date Signed: 05/10/2019 09:07:38 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2019 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20190412115209
FACILITY NAME:KINDERCARE LEARNING CENTER - VINTAGE PARK (PS)FACILITY NUMBER:
343603022
ADMINISTRATOR:ROMERO, TIAFACILITY TYPE:
850
ADDRESS:8887 VINTAGE PARKTELEPHONE:
(916) 682-1111
CITY:SACRAMENTOSTATE: CAZIP CODE:
95828
CAPACITY:72CENSUS: DATE:
05/10/2019
UNANNOUNCEDTIME BEGAN:
06:45 AM
MET WITH:Tia RomeroTIME COMPLETED:
09:30 AM
ALLEGATION(S):
1
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9
Child sustained unexplained injury while in care.
INVESTIGATION FINDINGS:
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2
3
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5
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9
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12
13
Licensing Program Analyst (LPA) Christopher Bello met with Director, Tia Romero, to close a complaint investigation, regarding the above allegation. Upon arrival, LPA observed 17 Children with two teachers. During the investigation LPA made observations, collected documents and conducted interviews with the complainant, parents and staff of the facility. During the interviews, parents did not disclose evidence of children sustaining unexplained injuries. A parent disclosed that they received incident reports for all the incidents that occurred with their child. During staff interviews staff stated that they position themselves in areas where they can see all the children during care. LPA observed positioning that allowed staff to observe all the children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

There were no Title 22 deficiencies during today’s investigation. An exit interview was conducted and a Notice of Site Visit posted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Christopher BelloTELEPHONE: (916) 862-0844
LICENSING EVALUATOR SIGNATURE:

DATE: 05/10/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/10/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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