343603022-4-16-2021-03-CC-RSAA-C2QU59-20210505151620

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343603022
Report Date: 04/15/2021
Date Signed: 04/16/2021 09:06:39 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/25/2021 and conducted by Evaluator Christopher Bello

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20210325110024

FACILITY NAME:	KINDERCARE LEARNING CENTER - VINTAGE PARK (PS)		FACILITY NUMBER:	343603022
ADMINISTRATOR:	ROMERO, TIA		FACILITY TYPE:	850
ADDRESS:	8887 VINTAGE PARK		TELEPHONE:	(916) 682-1111
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95828
CAPACITY:	72	CENSUS: 32	DATE:	04/15/2021
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Tia Romero		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff hired are not qualified.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Christopher Bello met with Director Tia Romero to close a complaint investigation, regarding the above allegation. Upon arrival, LPA observed 32 Children with four teachers and one aide. LPA made observations, obtained documents pertaining to the investigation and conducted interviews. Interviews and documents did not corroborate the allegation. The allegation stated that the facility has unqualified staff working with the children. The director stated that she knows the ratio guidelines and follows the regulations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. No deficiencies were cited. An exit interview was conducted. LPA sent a copy of the report, Appeal Rights and Notice of Site Visit to the director via email. The director will send a reply stating that they received the documents to act as their virtual signature.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Roxana Saravia	TELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Christopher Bello	TELEPHONE: (916) 862-0844
LICENSING EVALUATOR SIGNATURE:	DATE: 04/15/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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