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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343603023
Report Date: 05/26/2023
Date Signed: 05/26/2023 01:57:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/16/2023 and conducted by Evaluator Mandie Goodwin
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230316110758
FACILITY NAME:KINDERCARE LEARNING CENTER - VINTAGE PARK (SA)FACILITY NUMBER:
343603023
ADMINISTRATOR:ROMERO, TIAFACILITY TYPE:
840
ADDRESS:8887 VINTAGE PARK DR.TELEPHONE:
(916) 682-1111
CITY:SACTO.STATE: CAZIP CODE:
95828
CAPACITY:42CENSUS: 7DATE:
05/26/2023
UNANNOUNCEDTIME BEGAN:
07:30 AM
MET WITH:Tia RomeroTIME COMPLETED:
02:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Due to lack of supervision, child fell and hit head
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On May 26th, 2023 Licensing Program Analyst (LPA) Mandie Goodwin met with Director Tia Romero to conduct additional investigation and close a complaint investigation. Upon arrival LPA observed 7 school aged children being supervised by 1 staff.

It was alleged that a child got injured due to a lack of supervision. Throughout the course of the investigation, LPA conducted interviews, reviewed documentation, and made observations. Through interviews it was learned that a child did fall and hit their head, however the staff member observed the fall happen and was able to quickly address the child and offer them ice. The child was not upset and went back to playing. The parent was also notified of the fall. LPA observed sufficient staffing and supervision of all children throughout the course of the investigation. Although the alleged violations may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore, they are unsubstantiated. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Mandie GoodwinTELEPHONE: (916) 639-2867
LICENSING EVALUATOR SIGNATURE:

DATE: 05/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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