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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 343603026
Report Date: 07/26/2021
Date Signed: 07/26/2021 01:19:07 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME:KINDERCARE LEARNING CENTER - SAN JUAN (SA)FACILITY NUMBER:
343603026
ADMINISTRATOR:ALLRED, DAWNAFACILITY TYPE:
840
ADDRESS:5448 SAN JUAN AVENUETELEPHONE:
(916) 961-5599
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:28CENSUS: DATE:
07/26/2021
TYPE OF VISIT:OfficeUNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Dawna Allred, Kelly WagmanTIME COMPLETED:
11:45 AM
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Licensing Program Managers (LPMs) Keven Peters and Seychelle De Luca, and Licensing Program Analyst (LPA) Karyn Guerra met with Senior District Leader Kelly Wagman, and Center Director, Dawna Allred, for the purpose of an Informal office visit. A tele-conference was conducted via ZOOM, due to COVID-19.

LPM Peters defined the difference between Non-Compliance and an Informal meeting. LPM Peters advised that the purpose of today's meeting is to help the facility gain compliance.

Today's informal meeting was to discuss the Type A citation resulting from a substantiated priority two complaint investigation, issued on 12/23/2020. An investigator from the department’s Investigations Branch found that there was a preponderance of evidence to support the allegation that staff handled a child inappropriately. Additionally, the department has received numerous complaints regarding personal rights and supervision allegations for the infant, preschool, and school age licenses at the facility.

On 12/23/2020, a type A citation was issued regarding personal rights.

The Senior District Leader and Center Director stated that they have taken the following steps to maintain compliance:



Report continues on 809-C.
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn GuerraTELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC809 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: KINDERCARE LEARNING CENTER - SAN JUAN (SA)
FACILITY NUMBER: 343603026
VISIT DATE: 07/26/2021
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1. Terminated staff involved in substantiated personal rights complaint regarding inappropriate handling of child.

2. Conducted an 8 hour training with all staff at the facility in which policies and mandated reporting were reviewed.

3. Conducted individual training with each staff regarding personal rights.

4. Facility discusses supervision and ratio requirements with staff on an on-going basis.

LPA Guerra will provide the Center Director with self-assessment resources and a copy of California Code of Regulations 101223 on Personal Rights. LPM De Luca provided information regarding the Technical Support Program (TSP), which is a non-enforcement arm of the Community Care Licensing Division offering onsite support to licensees and providers. Center Director will follow up with request to LPA for TSP services. LPM De Luca discussed using the Department website (ccld.ca.gov) for child care updates, current forms, legislation and regulation information. LPM De Luca suggested that Senior District Leader and Center Director can view information videos at www.ccld.childcarevideos.org .

The report was reviewed with the Center Director. A copy of the report will be e-mailed to the Center Director. Acknowledgement of receipt of the report will be documented, in lieu of signature.

SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn GuerraTELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2021
LIC809 (FAS) - (06/04)
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