343607710-11-22-2024-03-CC-NDUY-DBCUEH-20241125143110

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343607710
Report Date: 11/22/2024
Date Signed: 11/22/2024 12:31:47 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/16/2024 and conducted by Evaluator Jennifer Velasco

COMPLAINT CONTROL NUMBER: 03-CC-20240216122023

FACILITY NAME:	KINDERCARE LEARNING CENTER - NATOMA (SA)		FACILITY NUMBER:	343607710
ADMINISTRATOR:	PARVEEN SANDHU		FACILITY TYPE:	840
ADDRESS:	420 NATOMA STATION DRIVE		TELEPHONE:	(916) 353-0687
CITY:	FOLSOM	STATE: CA	ZIP CODE:	95630
CAPACITY:	60	CENSUS: 0	DATE:	11/22/2024
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Parveen Sandhu		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Personal rights

INVESTIGATION FINDINGS:

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This is an amended version of the original report created on 11/07/2024

Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative, Director Parveen Sandhu (Director), for the purpose of conducting an unannounced subsequent complaint investigation inspection to deliver complaint findings. The purpose of today's inspection was explained to Director.
It was alleged a staff assaulted a child in care. This complaint investigation was assigned to the Department's Investigation Bureau, which conducted document reviews and interviews in collaboration with law enforcement. Document reviews and interviews failed to provide a preponderance of evidence to support the allegation. Although the allegation may have happened or may be valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is unsubstantiated. LPA discussed this report with Director and provided this report to Director. LPA also provided notice of site visit, which is to be posted for parental review for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Natalie Dunaway	TELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Jennifer Velasco	TELEPHONE: 707-953-7341
LICENSING EVALUATOR SIGNATURE:	DATE: 11/22/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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