343609391-2-27-2020-03-CC-BENN-BMBTBZ-20200302133557

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343609391
Report Date: 02/27/2020
Date Signed: 02/27/2020 10:31:53 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/16/2020 and conducted by Evaluator Kristal Goodell

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20200116141850

FACILITY NAME:	SETA - MARINA VISTA EARLY LEARNING CENTER		FACILITY NUMBER:	343609391
ADMINISTRATOR:	DANIELS, CHERIA		FACILITY TYPE:	850
ADDRESS:	263 SEAVEY CIR.		TELEPHONE:	(916) 263-3804
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95818
CAPACITY:	78	CENSUS: 48	DATE:	02/27/2020
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Cheria Daniels		TIME COMPLETED:	10:40 AM

ALLEGATION(S):

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Personal Rights: Staff failed to meet the needs of children in care.
Personal Rights: Staff engaged in verbal dispute with parent in the presence of daycare children.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Goodell met with director Cheria Daniels for an unannounced inspection to deliver findings regarding the above allegations. During the inspection, LPA conducted a census of 6 children in toddler room with 2 staff, 14 children in the outdoor preschool yard with 3 staff, 14 children classroom R and 14 children with 3 staff in classroom X. It was alleged that staff do not attend to children's needs when incidents occur. During the investigation LPA toured facility and conducted observations in classrooms and outdoor area. LPA also conducted interviews with parents and staff. LPA learned through interviews that staff attend to children for both minor and major incidents and provide reports to parents. It was also alleged that staff engaged in verbal dispute with parent when children are present. Through staff interviews, LPA learned that a misunderstandingt occurred between staff and parent during naptime however was resolved before disrupting napping children and ensure safety. LPA also learned staff and parent volunteers are trained on facilitiy's Adult Code of Conduct. Based on the conflicting information obtained from interviews and observations LPA was unable to determine if personal rights violations occurred. As a result the preponderance of evidence has not been met and both allegations are UNSUBSTANTIATED. No deficiencies cited. Report was reviewed with director. Appeal Rights issued and discussed. Notice of Site Visit issued which must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Kristal Goodell	TELEPHONE: (916) 216-7798
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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