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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343610244
Report Date: 07/22/2021
Date Signed: 07/22/2021 03:02:36 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/03/2021 and conducted by Evaluator Tanya Washington
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210503081842
FACILITY NAME:CADENCE EDUCATION LLC - I STREETFACILITY NUMBER:
343610244
ADMINISTRATOR:RUSCH, BETHELFACILITY TYPE:
850
ADDRESS:600 I STREET #100TELEPHONE:
(916) 442-0722
CITY:SACRAMENTOSTATE: CAZIP CODE:
95814
CAPACITY:74CENSUS: 28DATE:
07/22/2021
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Bethel RuschTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Personal Rights - Staff inappropriately grabbed and restrained child in care
Personal Rights - Staff speaks inappropriately to children
INVESTIGATION FINDINGS:
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On 7/22/21 at 1:30 PM, Licensing Program Analysts (LPAs) Alize Tillery and Tanya Washington, met with Director Bethel Rusch to conclude the investigation and deliver findings for the above allegations. Upon arrival, today’s census was 28 napping preschool children and 2 staff.

During the course of this investigation, LPA Tillery conducted interviews with the complainant, director, 3 staff, 5 parents and 4 children. Information obtained during interviews revealed that a previous staff member (Staff #1) made inappropriate comments towards children on at least one occasion. Staff #1 has been described to complain about children’s behavior loud enough for children to hear, and has on at least one occasion called the children annoying. Upon further investigation, LPAs discovered Staff #1 inappropriately grabbed and restrained children by aggressively pulling them from their lower forearms, which resulted in the children crying.

Continues on /LIC9099-C...
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5744
LICENSING EVALUATOR NAME: Tanya WashingtonTELEPHONE: 916-879-1209
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 03-CC-20210503081842
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: CADENCE EDUCATION LLC - I STREET
FACILITY NUMBER: 343610244
VISIT DATE: 07/22/2021
NARRATIVE
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This poses an immediate risk to children. LPAs discussed the importance of personal rights and LPAs learned that this staff member has been terminated on 06/02/2021.

Based on information obtained during interviews, the preponderance of evidence standard has been met, therefore both allegations are found to be SUBSTANTIATED. A Type A deficiency is being cited for personal rights. See 9099D for deficiencies cited.

Upon receipt, licensee shall post and provide copies of this licensing report to parents/ guardians of children who are currently enrolled as well as parents/guardians of children newly enroll at the facility during the next 12 months. Parents/guardians must acknowledge receipt of this report and citation by signing a LIC 9224, “ACKNOWLEDGEMENT OF RECEIPT OF LICENSING REPORTS”. A copy of this form should be placed in each child file upon receipt from parent.

LPAs reviewed the report with Director and provided copies. Appeal Rights were also issued and discussed. A Notice of Site Visit was issued, and Director acknowledges it must remain posted for 30 days.

SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5744
LICENSING EVALUATOR NAME: Tanya WashingtonTELEPHONE: 916-879-1209
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 03-CC-20210503081842
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: CADENCE EDUCATION LLC - I STREET
FACILITY NUMBER: 343610244
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/22/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/22/2021
Section Cited
CCR
101223(a)(3)
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The licensee shall ensure that each child is accorded the following personal rights:
To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living
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Director and staff members have been taking Personal Rights training more frequently since 01/2021. Director and Staff are to write a few sentences of how they are applying the Personal Rights Training to their daily routine, sign, and submit to LPA Tillery by 07/23/2021.
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including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
This requirement is not met as evidenced:
Staff member inappropriately grabbed children and made inappropriate comments towards children. This is an immediate risk to the health and safey of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maria MayorgaTELEPHONE: (916) 263-5744
LICENSING EVALUATOR NAME: Alize TilleryTELEPHONE: 916-879-1209
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/03/2021 and conducted by Evaluator Tanya Washington
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210503081842

FACILITY NAME:CADENCE EDUCATION LLC - I STREETFACILITY NUMBER:
343610244
ADMINISTRATOR:RUSCH, BETHELFACILITY TYPE:
850
ADDRESS:600 I STREET #100TELEPHONE:
(916) 442-0722
CITY:SACRAMENTOSTATE: CAZIP CODE:
95814
CAPACITY:74CENSUS: 28DATE:
07/22/2021
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Bethel RuschTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Lack of Supervision - Staff did not provide adequate supervision resulting in an injury to child in care.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Alize Tillery and Tanya Washington, met with Director Bethel Rusch to conclude the investigation and deliver the finding for the above allegation. Upon arrival, today’s census was 28 napping preschool children supervised by two staff.

It was alleged that staff failed to provide adequate supervision when a child injured a finger while playing with a toy. During the course of the investigation, LPA Tillery conducted interviews with the complainant, director, 3 staff, 5 parents and 4 children. Information obtained during interviews revealed that two staff members were present during the incident where a child injured their finger while playing with a toy. Both staff recalled hearing the child cry from the corner of the room, then immediately catered to their injury. LPA was provided with the facility’s injury report that describes the steps staff took to ensure the child was attended to and cared for. The child did not require medical attention and did not bleed, an ice pack was provided.

Continues on LIC9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5744
LICENSING EVALUATOR NAME: Tanya WashingtonTELEPHONE: 916-879-1209
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 03-CC-20210503081842
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: CADENCE EDUCATION LLC - I STREET
FACILITY NUMBER: 343610244
VISIT DATE: 07/22/2021
NARRATIVE
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Based on the investigation conducted, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. As a result, the allegation is UNSUBSTANTIATED.

LPAs reviewed the report with Director and provided copies. Appeal Rights were issued and discussed. A Notice of Site Visit was issued and Director acknowledges it must remain posted for 30 days.
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5744
LICENSING EVALUATOR NAME: Tanya WashingtonTELEPHONE: 916-879-1209
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 5