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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343610266
Report Date: 04/14/2021
Date Signed: 04/14/2021 04:23:30 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/19/2021 and conducted by Evaluator Kelly Ferrara
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210219114829
FACILITY NAME:CADENCE EDUCATION LLC - CLARKSVILLEFACILITY NUMBER:
343610266
ADMINISTRATOR:HAINES, SANDRAFACILITY TYPE:
850
ADDRESS:76 CLARKSVILLE RD.TELEPHONE:
(916) 983-0224
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:180CENSUS: 82DATE:
04/14/2021
UNANNOUNCEDTIME BEGAN:
04:15 PM
MET WITH:Sandra HainesTIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility did not release day care child's records to child's authorized representative.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Kelly Ferrara contacted Director Sandra Haines in order to deliver findings for the above allegation. Due to the Covid19 pandemic, the visit was conducted via tele-inspection on Face Time. LPA verified that the program currently has 82 preschool children in care with 11 staff. During the investigation, LPA Ferrara interviewed all relevant parties and reviewed documentation.
It was alleged that the authorized representative of a child enrolled at the center did not receive a complete attendance record when it was requested. Authorized representative stated that although some documentation was given to them, a complete history was never received. The center Director stated that all documents pertaining to the child were given to the authorized representative. Although the matter has been subsequently resolved, there is no proof to indicate that the information requested was provided at the time the request was made.
Based on the evidence obtained, the allegation is unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it No deficiencies were cited. A copy of this report and a Notice of Site was emailed to the facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maria MayorgaTELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Kelly FerraraTELEPHONE: (916) 425-5932
LICENSING EVALUATOR SIGNATURE:

DATE: 04/14/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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