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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343611397
Report Date: 03/03/2023
Date Signed: 03/03/2023 01:23:44 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2023 and conducted by Evaluator Alize Tillery
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230202094339
FACILITY NAME:LINCOLN PLAZA MONTESSORIFACILITY NUMBER:
343611397
ADMINISTRATOR:JACOBSON, BRENDAFACILITY TYPE:
850
ADDRESS:400 Q STREET, #1704TELEPHONE:
(916) 795-4111
CITY:SACRAMENTOSTATE: CAZIP CODE:
95814
CAPACITY:59CENSUS: 27DATE:
03/03/2023
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Brenda Jacobson and Kristen MillerTIME COMPLETED:
01:35 PM
ALLEGATION(S):
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Staff hit day care child in care.
Staff handles day care children in an inappropriate manner.
INVESTIGATION FINDINGS:
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On 3/3/2023, at approximately 11:00 AM, Licensing Program Analyst (LPA) Alize Tillery, made an unannounced visit to further investigate and conclude the complaint investigation, regarding the allegations listed above. During today's inspection, LPA was assisted by Licensees Brenda Jacobson and Kristen Miller, Upon arrival, LPA observed 27 preschool children, supervised by 5 staff.

It was alleged that staff hit day care child in care. During the course of the investigation, LPA conducted interviews with reporting party, staff, parents and children. Staff interviews and children interviews were consistent in that teachers keep their hands to themselves. Interviews revealed that as a form of discipline or redirection, children use the cozy corner or are given thinking time. Parent interviews revealed that their observations of staff interactions with the children are positive. During LPA visits, LPA observed staff to be interacting with children in a postive manner.

Report continues...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Alize Tillery
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20230202094339
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: LINCOLN PLAZA MONTESSORI
FACILITY NUMBER: 343611397
VISIT DATE: 03/03/2023
NARRATIVE
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It was also alleged that staff handles day care children in an inappropriate manner. Staff interviews revealed that they understand and practice children's rights. Children did not reveal anything concerning during their interviews; children expressed that they like their teachers. Parent interviews revealed that their observations of staff interaction with the children are positive. During LPA visits, LPA observed staff to be interacting with children in a positive manner.

Based on observations and information received during interviews, the allegations: "Staff hit day care child in care." and "Staff handles day care children in an inappropriate manner", are unsubstantiated, meaning although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred.

LPA reviewed and provided the report to Licensees. Appeal rights were given, along with a Notice of Site Visit – which must remain posted for 30 days

SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Alize Tillery
LICENSING EVALUATOR SIGNATURE:

DATE: 03/03/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2