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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343614049
Report Date: 07/29/2022
Date Signed: 08/04/2022 12:40:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/11/2022 and conducted by Evaluator Michelle Pascual
COMPLAINT CONTROL NUMBER: 03-CC-20220711151419
FACILITY NAME:MERRYHILL SCHOOL-DANBROOKFACILITY NUMBER:
343614049
ADMINISTRATOR:HARRAH,CHRISTINEFACILITY TYPE:
850
ADDRESS:1901 DANBROOK DRTELEPHONE:
(916) 285-8656
CITY:SACRAMENTOSTATE: CAZIP CODE:
95835
CAPACITY:120CENSUS: 72DATE:
07/29/2022
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Robin KemmerTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Ratio: Facility operating out of ratio

Personal rights: Staff speak inappropriately to children in care

Record Keeping: Staff and children's files are not updated
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Michelle Pascual met with Facility Representative/Principal, Robin Kemmer on at approximately 09:40am to deliver findings for the above allegations. There were 72 children in attendance.

The complaint alleged “Facility operating out of ratio,” “Staff speak inappropriately to children in care,” and “Staff and children files are not updated.” Throughout the investigation, LPA observed the classroom, interviewed the guardians of children in care, staff, children and the Principal as well as viewing staff and children’s records. LPA also obtained count sheets to view ratios. LPA found that all files are maintained and have proper licensing documentation that is filled out correctly and LPA observed the classroom in ratio. Furthermore, LPA verified a count sheet over the course of a 2-week period which provided proof of correct ratios. Regarding staff speaking inappropriately, when LPA interviewed children they stated that the teacher can speak loud and raise their voice when addressing misbehavior and providing correction to students. LPA also found when interviewing the guardians of children in care, they were pleased with the care provided and had no concerns about staff not speaking appropriately to their children.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Michelle PascualTELEPHONE: (916) 704-7665
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20220711151419
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: MERRYHILL SCHOOL-DANBROOK
FACILITY NUMBER: 343614049
VISIT DATE: 07/29/2022
NARRATIVE
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Based on the information gathered throughout the course of this investigation there was not sufficient enough evidence nor information to support or dismiss the above allegation. Therefore, the finding for the above allegation was determined to be UNSUBSTANTIATED. An exit interview was conducted in which the report was reviewed and discussed with the licensee

Appeal rights were discussed and a printed version was given to licensee.

SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Michelle PascualTELEPHONE: (916) 704-7665
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2