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13 | Licensing Program Analysts (LPAs) Soleil Marx and Jennifer Velasco, met with Facility Representative, April Macklin, to close a complaint investigation alleging that staff did not prevent a day-care child from biting other children in care. Throughout the investigation, LPAs inspected the facility, reviewed relevant documentation, observed interactions between staff and children in care, and conducted staff and parent interviews.
LPAs observed injury reports which showed injuries had reasonable explaination for occurance. Interviews with parents did not reveal concerns of children being injured outside of normal childhood incidents. Parent's stated that they are notified promptly by the Director if injuries occur and receive a written injury report at pick up.
LPAs observed staff being attentive to children in care, intervening when needed, and spread out amongst the activity spaces to maintain supervision. |