343615313-3-3-2023-53-CC-BENN-CPPRU5-20230307121921

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343615313
Report Date: 03/03/2023
Date Signed: 03/03/2023 10:29:51 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2022 and conducted by Evaluator Salene Mayberry

COMPLAINT CONTROL NUMBER: 53-CC-20221216134243

FACILITY NAME:	KINDERCARE LEARNING CENTER - ELK GROVE FLORIN (PS)		FACILITY NUMBER:	343615313
ADMINISTRATOR:	CHAVEZ, ANGELA		FACILITY TYPE:	850
ADDRESS:	9250 ELK GROVE FLORIN ROAD		TELEPHONE:	(916) 714-2772
CITY:	ELK GROVE	STATE: CA	ZIP CODE:	95624
CAPACITY:	104	CENSUS: 47	DATE:	03/03/2023
		UNANNOUNCED	TIME BEGAN:	09:05 AM
MET WITH:	Stephanie Chavez		TIME COMPLETED:	10:35 AM

ALLEGATION(S):

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1. Staff did not prevent the spread of communicable diseases.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Salene Mayberry met with facility Interim Director Stephanie Chavez to deliver findings for the above complaint allegation.

During the investigation LPA toured the facility, observed staff interactions with children in care, requested pertinent documentation, took photos, conducted interviews with staff and families in care and obtained a current facility roster.

It was alleged that “staff did not prevent the spread of communicable diseases.” Interviews with staff revealed that the center is sanitized every evening, including all surfaces and toys. There is also a center cleaning checklist completed by staff and reviewed by management each week.

Report continued on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Salene Mayberry	TELEPHONE: 916-263-5744
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 53-CC-20221216134243

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: KINDERCARE LEARNING CENTER - ELK GROVE FLORIN (PS)	FACILITY NUMBER: 343615313
	VISIT DATE: 03/03/2023

NARRATIVE

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In addition, after receiving the notifications that children had tested positive for RSV and HFM, the center sent out timely messages to all families and closely monitored the children for any symptoms. Interviews confirmed that multiple children were sent home with suspected symptoms and not allowed to return to care until after being symptom free for 24 hours, obtaining a doctor’s note or the HFM sores scabbing over and drying out. Finally, there was only one confirmed case of RSV and five confirmed cases of HFM during each outbreak between two classrooms of 24 children, which demonstrates that the measures taken were effective.

Accordingly, based on LPA’s observations, review of the documents, conflicting statements, and a lack of clear corroborating evidence, the above allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.

An Exit Interview was conducted in which the report was reviewed with Interim Director. LPA provided Interim Director with a copy of the report and Appeal Rights. A Notice of Site visit was posted by LPA Mayberry and must remain posted for 30 days. A failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Salene Mayberry	TELEPHONE: 916-263-5744
LICENSING EVALUATOR SIGNATURE:	DATE: 03/03/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/03/2023

LIC9099 (FAS) - (06/04)

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