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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343615376
Report Date: 09/26/2024
Date Signed: 09/26/2024 02:20:59 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2024 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20240805104108
FACILITY NAME:WEE TYMES PLAYSCHOOLFACILITY NUMBER:
343615376
ADMINISTRATOR:INGALLS, DANELLEFACILITY TYPE:
850
ADDRESS:2925 ROOT AVENUETELEPHONE:
(916) 487-8411
CITY:CARMICHAELSTATE: CAZIP CODE:
95608
CAPACITY:30CENSUS: 8DATE:
09/26/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Lilliana LopezTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff denied authorized representative access to facility.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative Liliana Lopez (Representative), for the purpose of conducting a subsequent complaint investigation inspection and to deliver findings. It was alleged that an authorized representative was denied access to the facility. During the investigation, LPA conducted interviews, reviewed documents, and observed staff provide care to children. According to staff interview, locking the gate was considered necessary to prevent unhoused adults from entering the facility. Staff witnesses stated now cones are used. Staff, parent, and child interviews supported the allegation that parents could not enter the facility without staff assistance. Documentation showed at least one parent was required to contact the facility prior to arriving for pick-up/drop-off. Based on witness statements and document review, the preponderance of evidence standard has been met, and the allegation is substantiated. A Title 22 deficiency is cited on the subsequent page of this report. Exit interview was conducted, this report was reviewed with Facility Representative, and appeal rights were provided. Facility Representative's signature on this report acknowledges receipt of these rights. Notice of site visit was provided and shall remain posted for a period of 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Natalie DunawayTELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Jennifer VelascoTELEPHONE: 707-953-7341
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20240805104108
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: WEE TYMES PLAYSCHOOL
FACILITY NUMBER: 343615376
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/26/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/18/2024
Section Cited
HSC
1596,857(a)
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(a) Upon presentation of identification, the responsible parent or guardian of a child receiving services in a child day care facility has the right to enter and inspect the facility without advance notice during the normal operating hours of the facility. This requirement was not met as evidenced by
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Representative stated the lock has been removed from the gate, and the facility may replace the gate so as to add a gate code, which will be given to all parents. Representative stated the facility will develop a detailed written plan for ensuring this inciden does not recur, and will email the
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witness statements and document reviews showing staff required one or more parents to provide advance notice prior to arriving at the facility during normal operating hours and kept one or more parents waiting for staff to let them in. This constitutes a potential health, safety, and/or personal rights risk to children in care.
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plan to LPA on or before the close of business of the POC due date.
jennifer.velasco@dss.ca.gov
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Natalie DunawayTELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Jennifer VelascoTELEPHONE: 707-953-7341
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/05/2024 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20240805104108

FACILITY NAME:WEE TYMES PLAYSCHOOLFACILITY NUMBER:
343615376
ADMINISTRATOR:INGALLS, DANELLEFACILITY TYPE:
850
ADDRESS:2925 ROOT AVENUETELEPHONE:
(916) 487-8411
CITY:CARMICHAELSTATE: CAZIP CODE:
95608
CAPACITY:30CENSUS: 8DATE:
09/26/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Lilliana LopezTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff inappropriately handled child in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative Lillliana Lopez (Representative), for the purpose of conducting a subsequent complaint investigation inspection and to deliver findings. It was alleged that a staff inappropriately handled a child in care. During the investigation, LPA conducted interviews, reviewed documents, and observed staff provide care to children. Document reviews failed to corroborate the allegation. Witness statements provided during interviews with staff, parents, and children also failed to corroborate the allegation. Although the alleged violation may have happened, the preponderance of evidence standard has not been met to fully prove that it did or did not occur, therefore, is is unsubstantiated. An exit interview was conducted and a notice of site visit was provided. Appeal rights were provided. Notice of site visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Natalie DunawayTELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Jennifer VelascoTELEPHONE: 707-953-7341
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3