343615412-2-16-2024-53-CC-KGUA-D2QNL6-20240223093257

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343615412
Report Date: 02/13/2024
Date Signed: 02/16/2024 03:35:38 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2024 and conducted by Evaluator Katy Velazquez

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20240206155537

FACILITY NAME:	KIDZ COME FIRST CHILD DEVELOPMENT		FACILITY NUMBER:	343615412
ADMINISTRATOR:	WOOLSEY, ASHLY		FACILITY TYPE:	840
ADDRESS:	10374 TWIN CITIES ROAD		TELEPHONE:	(209) 744-2600
CITY:	GALT	STATE: CA	ZIP CODE:	95632
CAPACITY:	28	CENSUS: 0	DATE:	02/13/2024
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	Ashly Woolsey		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff did not properly report an incident.

INVESTIGATION FINDINGS:

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On 02/13/2024, Licensing Program Analyst Katy Velazquez (LPA) conducted an unannounced field visit to deliver the findings for the above allegation. LPA arrived at the facility and was met by Director Ashly Woolsey (D1). LPA disclosed the purpose of the inspection and was granted entrance. LPA toured the facility and observed 0 school aged children. LPA determined, through accessing Guardian, that all required adults were background cleared and associated to the license.
Throughout the course of the investigation, LPA conducted physical plant inspections, on-site observations, and interviews. LPA reviewed the facility’s file and collected documentation pertaining to the allegation. It was alleged that staff did not properly report the 02/05/2024 closure of the facility to parents. Interviews revealed that D1 accessed the facility’s app on 02/04/2024 to notify all parents of the closure. Additionally, D1 drove to the facility on her day off to obtain telephone records for all parents. LPA reviewed texts messages written by D1 to parents who did not respond to the closure message on the app. D1 did not put a closed sign on the facility’s front entrance on 02/05/2024.
CONTINUED ON 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Karyn Guerra	TELEPHONE: (916) 216-7790
LICENSING EVALUATOR NAME: Katy Velazquez	TELEPHONE: 916-926-9100
LICENSING EVALUATOR SIGNATURE:	DATE: 02/13/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 53-CC-20240206155537

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KIDZ COME FIRST CHILD DEVELOPMENT	FACILITY NUMBER: 343615412
	VISIT DATE: 02/13/2024

NARRATIVE

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Based on interviews, observations, documentation, and other information gathered, there was not a preponderance of evidence to prove or negate the allegation, therefore the allegation is UNSUBSTANTIATED. In the areas that were evaluated on 02/13/2024, no deficiencies were cited during today's inspection. An exit interview was conducted with Director Woolsey and Appeal Rights were provided by LPA. A Notice of Site visit was posted by LPA and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISOR'S NAME: Karyn Guerra	TELEPHONE: (916) 216-7790
LICENSING EVALUATOR NAME: Katy Velazquez	TELEPHONE: 916-926-9100
LICENSING EVALUATOR SIGNATURE:	DATE: 02/13/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2024

LIC9099 (FAS) - (06/04)

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