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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343615845
Report Date: 09/17/2021
Date Signed: 09/17/2021 09:59:51 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2021 and conducted by Evaluator Amanda Blesi
COMPLAINT CONTROL NUMBER: 03-CC-20210721143142
FACILITY NAME:ONLY LOVE CHILDREN'S CENTERFACILITY NUMBER:
343615845
ADMINISTRATOR:FRANCOIS, VICTORIAFACILITY TYPE:
850
ADDRESS:2670 HOWE AVE.TELEPHONE:
(916) 920-8724
CITY:SACRAMENTOSTATE: CAZIP CODE:
95821
CAPACITY:50CENSUS: 14DATE:
09/17/2021
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:"Ryan SuarezTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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9
Personal Rights - Staff pulled day care child's hair while in care
Personal Rights - Staff spanked day care child while in care
INVESTIGATION FINDINGS:
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LPA Amanda Blesi conducted an unannounced inspection and met with executive director, Ryan Suarez, to deliver findings for the complaint. A COVID-19 risk assessment was conducted over the phone prior to entry into the facility. The census upon arrival was 14 children in two classrooms supervised by four staff. The allegations are that a staff pulled a child’s hair and spanked a child. During the investigation, LPA reviewed video footage of the classroom and interviewed staff, parents and children. There was a lack of evidence to support the allegations. Although the allegations may or may not have occurred, there is not a preponderance of evidence to support the allegations; therefore the allegations are unsubstantiated.


No deficiencies were cited.
Notice of site visit posted
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Keven PetersTELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Amanda BlesiTELEPHONE: (916) 208-3427
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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