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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343616551
Report Date: 10/14/2021
Date Signed: 10/14/2021 01:55:42 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2021 and conducted by Evaluator Karyn Guerra
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210804124108
FACILITY NAME:COUNTRYHILL MONTESSORIFACILITY NUMBER:
343616551
ADMINISTRATOR:MORGAN, ELIZABETHFACILITY TYPE:
850
ADDRESS:7048 SUNRISE BLVD.TELEPHONE:
(916) 728-2929
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:102CENSUS: 52DATE:
10/14/2021
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Reonna WalkerTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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9
Facility did not notify parents of a positive COVID-19 case.

Facility is not being disinfected as needed.
INVESTIGATION FINDINGS:
1
2
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5
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9
10
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At 11:00 a.m. on Thursday, October 14th, 2021, Licensing Program Analyst (LPA) Karyn Guerra met with Director, Reonna Walker, for the purpose of a complaint inspection to deliver findings. It was alleged that the facility did not notify parents of a positive COVID-19 case and the facility is not being disinfected as needed. Throughout the course of the investigation, LPA conducted interviews and requested documents. LPA reviewed emails sent to notify parents of exposure. Parents interviewed confirmed receipt of email notification. Licensee, Hamid Hosseini, and Director stated that cleaning services are provided on Wednesdays and Saturdays and a UV light treatment is done every evening in addition to frequent cleaning by staff throughout the day. The allegations are unsubstantiated. although the alleged violations may have occurred or are valid, the preponderence of evidence standard has not been met to fully prove or disprove that the alleged violations did or did not occur. An exit interview was conducted and a notice of site visit and appeal rights were provided. Notice of site visit shall be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn GuerraTELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:

DATE: 10/14/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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