343616551-10-14-2021-03-CC-SDLA-C82TRW-20211022145812

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343616551
Report Date: 10/14/2021
Date Signed: 10/14/2021 01:58:58 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/03/2021 and conducted by Evaluator Karyn Guerra

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20210803142003

FACILITY NAME:	COUNTRYHILL MONTESSORI		FACILITY NUMBER:	343616551
ADMINISTRATOR:	MORGAN, ELIZABETH		FACILITY TYPE:	850
ADDRESS:	7048 SUNRISE BLVD.		TELEPHONE:	(916) 728-2929
CITY:	CITRUS HEIGHTS	STATE: CA	ZIP CODE:	95610
CAPACITY:	102	CENSUS: 52	DATE:	10/14/2021
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Reonna Walker		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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9

Teachers are not fully qualified

INVESTIGATION FINDINGS:

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At 11:00 a.m. on Thursday, October 14th, 2021, Licensing Program Analyst (LPA) Karyn Guerra met with Director, Reonna Walker, for the purpose of a complaint inspection to deliver findings. It was alleged that teachers are not fully qualified. During the course of the investigation, LPA conducted interviews, made observations, and reviewed records. Through interviews and file review, LPA came to learn that the facility has some staff who are are not fully qualified. During interviews, it was stated that staff without units are not left alone with children other than during nap time or to escort a child to the restroom.The allegation is unsubstantiated. Although the alleged violation may have happened or is valid, there is not enough evidence to fully prove or disprove that the alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted, and a notice of site visit and appeal rights provided. Notice of site visit shall remain posted for a period of 30 days for parental review.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn Guerra	TELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:	DATE: 10/14/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/03/2021 and conducted by Evaluator Karyn Guerra

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20210803142003

FACILITY NAME:	COUNTRYHILL MONTESSORI		FACILITY NUMBER:	343616551
ADMINISTRATOR:	MORGAN, ELIZABETH		FACILITY TYPE:	850
ADDRESS:	7048 SUNRISE BLVD.		TELEPHONE:	(916) 728-2929
CITY:	CITRUS HEIGHTS	STATE: CA	ZIP CODE:	95610
CAPACITY:	102	CENSUS: 52	DATE:	10/14/2021
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Reonna Walker		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Facility commingles children

INVESTIGATION FINDINGS:

1
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3
4
5
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9
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12
13

At 11:00 a.m. on Thursday, October 14th, 2021, Licensing Program Analyst (LPA) Karyn Guerra met with Director, Reonna Walker, for the purpose of a complaint inspection to deliver findings. It was alleged that the facility commingles children. During the course of the investigation, LPA conducted interviews and made observations. The facility has a toddler component designated in room 4, named the Seedlings. LPA came to learn that toddler children from the Seedlings classroom combine with Sprouts classroom for children aged 2 and 1/2 to 3 years. LPA also learned that older preschool children from the Sequoia classroom aged 3 and 1/2 to 4 and 1/2 combine with the Sprouts and Seedling classrooms in the Sprouts classroom for naptime. Based on observations and interviews, the preponderence of evidence standard has been met, and the allegation is substantiated. A Title 22 deficiency is sited on the subsequent pages of this report. An exit interview was conducted. Appeal rights and a notice of site visit were provided. Notice of site visit shall be posted for a period of 30 days for parental review.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn Guerra	TELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:	DATE: 10/14/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 03-CC-20210803142003

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: COUNTRYHILL MONTESSORI	FACILITY NUMBER: 343616551
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 10/14/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 10/15/2021 Section Cited CCR 101216.4(a)(2)	1 2 3 4 5 6 7	101216.4 Preschool Program with Toddler Component (a) Licensees serving preschool-age children may create a special program component...(2) The toddler program shall be conducted in areas physically separate from those used by older or younger children...This requirement was not met, as evidenced by:	1 2 3 4 5 6 7	Director stated that Seedlings toddler children will nap in Seedlings classroom (room 4) and will not commingle with the Sprouts classroom. Director will request in writing for a commingling waiver for the first and last hour.
	8 9 10 11 12 13 14	Based on observation and interviews, the Seedling toddler component was commingling with children from older classrooms. This poses a risk to the health and safety of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn Guerra	TELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:	DATE: 10/14/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2021

LIC9099 (FAS) - (06/04)

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