343617158-8-31-2023-03-CC-KPES-CVMQ3N-20230913114900

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343617158
Report Date: 08/30/2023
Date Signed: 08/31/2023 11:40:50 AM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2023 and conducted by Evaluator Michelle Perez

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20230804133231

FACILITY NAME:	A NEW BEGINNING PRESCHOOL LEARNING CENTER		FACILITY NUMBER:	343617158
ADMINISTRATOR:	WILLIAMS, NOVA		FACILITY TYPE:	850
ADDRESS:	8540 MADISON AVENUE		TELEPHONE:	(916) 967-7827
CITY:	FAIR OAKS	STATE: CA	ZIP CODE:	95628
CAPACITY:	30	CENSUS: 12	DATE:	08/30/2023
		UNANNOUNCED	TIME BEGAN:	10:45 AM
MET WITH:	Nova Williams		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Personal Rights-

Staff handled day care child in a rough manner

INVESTIGATION FINDINGS:

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On August 31, 2023, at approximately 10:30 AM Licensing Program Analyst (LPA) Michelle Perez met with Director, Nova Williams to deliver findings for the above allegation. In care were 12 children with two staff members.

LPA investigated the allegations through a series of interviews with the Director, staff, children and parents. It was alleged that a child sustained an injury while in. Throughout the course of the investigation, LPA was able to corroboate the allegation, based on interviews conducted, LPA found that when children act out, teachers will hold their hands and make them walk with them. This caused queezing of their hand tightly, when a child pulls away and tried to drop to the ground, which makes it uncomfortable for them, to the point of it hurting. LPA found that the children's hands are not let go, until the teachers decide the children are ready to be a part of the class.

Due to the information obtained, LPA determined that children were handled in a rough manner.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Keven Peters	TELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Michelle Perez	TELEPHONE: (916) 594-3812
LICENSING EVALUATOR SIGNATURE:	DATE: 08/30/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 03-CC-20230804133231

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: A NEW BEGINNING PRESCHOOL LEARNING CENTER	FACILITY NUMBER: 343617158
	VISIT DATE: 08/30/2023

NARRATIVE

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Based on information obtained during the investigation, the above-mentioned allegations are SUBSTANTIATED, meaning that the allegations are valid due to the preponderance of the evidence standard being met.

Title 22 deficiencies were cited on today's inspection on 9099-D. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted with licensee.

Facility must post this report for 30-days and have all guardians of enrolled children, sign the LIC 9224, acknowledging the report, from the date of this report and for the next 12- months. This includes all new incoming families.

SUPERVISOR'S NAME: Keven Peters	TELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Michelle Perez	TELEPHONE: (916) 594-3812
LICENSING EVALUATOR SIGNATURE:	DATE: 08/30/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023

LIC9099 (FAS) - (06/04)

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Control Number 03-CC-20230804133231

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: A NEW BEGINNING PRESCHOOL LEARNING CENTER	FACILITY NUMBER: 343617158
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/30/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 09/01/2023 Section Cited CCR 101223(a)(3)	1 2 3 4 5 6 7	The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to:	1 2 3 4 5 6 7	Facility will no longer hold children's hands, and will contact children's parents immediately for pick up, when disruptive.
	8 9 10 11 12 13 14	interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This was not evidenced by: Children in care, explaining their arms/wrist were squeezed and caused pain, as a form of discipline.	8 9 10 11 12 13 14
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Keven Peters	TELEPHONE: (916) 263-5728
LICENSING EVALUATOR NAME: Michelle Perez	TELEPHONE: (916) 594-3812
LICENSING EVALUATOR SIGNATURE:	DATE: 08/30/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023

LIC9099 (FAS) - (06/04)

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