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25 | Licensing Program Manager (LPM) Keven Peters and Licensing Program Analyst (LPA) Karyn Guerra met with Assistant Vice President, Belinda Shoro, Regional Director, Jennifer Parsons and Center Director, Debi Salvino for the purpose of an Informal office visit.
LPM defined the difference between Non-Compliance and an Informal meeting. LPM advised that the purpose of today's meeting is to help the facility gain compliance.
Today's informal meeting was to discuss the Type A citation resulting from a substantiated complaint investigation, issued on 10/15/2019.
On 10/15/2019, a type A citation was issued regarding personal rights.
The Regional Director stated that they have taken the following steps to maintain compliance:
1. Staff have watched the department's "Children's Personal Rights" video.
2. Current staff were retrained on all Personal Rights expectations as listed on form LIC 613A, and new staff are trained upon hire.
3. A meeting was held with staff regarding cell phone use.
Report continues on 809-C.
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