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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343617317
Report Date: 10/15/2019
Date Signed: 10/15/2019 11:18:28 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/03/2019 and conducted by Evaluator Joleen Kenney
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20191003174225
FACILITY NAME:CADENCE EDUCATION, INC - EL CAMINOFACILITY NUMBER:
343617317
ADMINISTRATOR:SALVINO, DEBIFACILITY TYPE:
830
ADDRESS:5739 EL CAMINO AVENUETELEPHONE:
(916) 481-6144
CITY:CARMICHAELSTATE: CAZIP CODE:
95608
CAPACITY:28CENSUS: 24DATE:
10/15/2019
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Debi SalvinoTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff handled day care child in a rough manner
INVESTIGATION FINDINGS:
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Licensing Program Analysts Joleen Kenney and Tanya Washington met with Director Debi Salvino to deliver complaint finding for the above allegation. During today's inspection LPAs toured the facility and observed 5 infants and 19 toddlers supervised by 8 staff members. LPAs also conducted staff interviews and reviewed the employee handbook.

It was alleged that a staff handled a day care child in a rough manner when a staff member was dancing with a child while manipulating the child's body to move to the music. LPAs reviewed the video which identified that the child was not engaging or enjoying the dance that the staff member was making the child do. Staff admitted to having the child dance while holding them, while another staff member video recorded it on their personal cell phone. It was discovered that the video was sent from the staff to the child's parent via private social media message.

Report continued on next page, LIC 9099C.

Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Joleen KenneyTELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:

DATE: 10/15/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/15/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20191003174225
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: CADENCE EDUCATION, INC - EL CAMINO
FACILITY NUMBER: 343617317
VISIT DATE: 10/15/2019
NARRATIVE
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Based on LPAs review of the video, interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, is being cited on the attached LIC 9099D.

The following Type A deficiency was cited for violation of personal rights of a child when a child was made to dance in a rough manner.

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. The LIC 9224 must be signed by parents/guardians and kept as a receipt whenever any Type A documents are provided by the licensee. LIC 9224 is available on the website. If the LIC 9224 is not used, the licensee shall prepare a statement indicating the documents have been provided. Licensee shall require the parent/guardian to sign and date the statement and shall keep the signed statement as receipt. Verification of receipt shall be kept in each child's file at the facility.

Exit interview conducted. Appeal Rights were provided. Notice of Site Visit was provided and posted.
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Joleen KenneyTELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:

DATE: 10/15/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/15/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20191003174225
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: CADENCE EDUCATION, INC - EL CAMINO
FACILITY NUMBER: 343617317
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/15/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/16/2019
Section Cited
CCR
101223(a)(1)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement is not met as evidenced by LPAs review of a video where a staff member was observed to be roughly manipulating a child's body to dance
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Director stated that she will go over the employee handbook policy regarding children's personal rights and use of personal cellphone usage by staff while on the job. Director stated that she will submit a meeting agenda to LPA Kenney by POC date of 10/16/2019.

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without the child engaging in the dance or showing enjoyment of the dance. This is an immediate health and safety risk of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Joleen KenneyTELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:

DATE: 10/15/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/15/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 3