343618792-9-23-2021-03-CC-RSAA-C8A7GB-20211029213852

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343618792
Report Date: 09/23/2021
Date Signed: 09/23/2021 11:05:36 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/01/2021 and conducted by Evaluator Christopher Bello

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20210901140955

FACILITY NAME:	ALLEN, RASHIDA		FACILITY NUMBER:	343618792
ADMINISTRATOR:	ALLEN, RASHIDA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(916) 201-6038
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95831
CAPACITY:	14	CENSUS: 9	DATE:	09/23/2021
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Rashida Allen		TIME COMPLETED:	11:20 AM

ALLEGATION(S):

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Day care child was roughly handled causing bruising.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Christopher Bello arrived at the facility at approximately 9:30am and met with licensee Rashida Allen to close a complaint investigation, regarding the above allegation. Upon arrival, LPA observed nine Children. Also present was licensee’s husband and assistant. All individuals have criminal record clearance. It was alleged that staff handled a child roughly causing bruising. During the investigation LPA made observations, gathered documents and conducted interviews. Staff interviews did not corroborate the allegation. Five out of the five parent interviews did not corroborate the allegation. Based on LPA's investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Rashida stated that while the investigation has been founded unsubstantiated her clients stay with her for an average of four years and believes that the complaint originated from a parent when she disenrolled them from her program. Rashida also stated that the family was only enrolled for a total of three days and was notified about the bruising two weeks after the child was in care. There were no Title 22 deficiencies during today’s investigation. An exit interview was conducted and a Notice of Site Visit posted.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Roxana Saravia	TELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Christopher Bello	TELEPHONE: (916) 862-0844
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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