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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343618933
Report Date: 05/09/2019
Date Signed: 05/09/2019 02:34:11 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/20/2019 and conducted by Evaluator Joleen Kenney
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20190220084234
FACILITY NAME:DUPRE, MILANIFACILITY NUMBER:
343618933
ADMINISTRATOR:DUPRE, MILANIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 419-9552
CITY:SACRAMENTOSTATE: CAZIP CODE:
95835
CAPACITY:14CENSUS: 6DATE:
05/09/2019
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Milani Dupre, LicenseeTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Children are being inappropriately disciplined, threatened, and humiliated in the day-care home.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Joleen Kenney and Tanya Washington met with the Licensee, Milani Dupre to deliver the finding for the above allegation. The complainant alleged children are being inappropriately disciplined, threatened, and humiliated in the facility. During the investigation LPA Kenney interviewed parents and day-care children. LPA Kenney gained access to a video showing the Licensee pulling a child by their arm across the room to a chair while the child was resisting. Several individuals provided corroborating disclosures that the Licensee forces her religion on the children by saying such things as “the devil will get you,” among other statements about the devil. Other individuals who were interviewed indicated the Licensee used inappropriate discipline by having children hold out their arms for an extended period of time which is also know as wall squats. Several children made corroborated statements that they have heard the Licensee use foul language in the presence of day-care children. Based on the information obtained during the investigation the preponderance of evidence standard has been met, therefore the above allegation is substantiated.
(continued on next page, LIC 9099C)
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Joleen KenneyTELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/20/2019 and conducted by Evaluator Joleen Kenney
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20190220084234

FACILITY NAME:DUPRE, MILANIFACILITY NUMBER:
343618933
ADMINISTRATOR:DUPRE, MILANIFACILITY TYPE:
810
ADDRESS:1861 CHARM WAYTELEPHONE:
(916) 419-9552
CITY:SACRAMENTOSTATE: CAZIP CODE:
95835
CAPACITY:14CENSUS: DATE:
05/09/2019
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Milani Dupre, LicenseeTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Licensee failed to ensure children were adequately fed.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Joleen Kenney and Tanya Washington met with the Licensee, Milani Dupre to deliver the finding for the above allegation. The complainant alleged that the Licensee failed to ensure children were adequately fed. Based on the information obtained, LPA Kenney learned that the Licensee has implemented a change to have parents provide their own meals for their children. Currently Licensee provides only snacks to children but previously provided some meals to the children in care. Based on conflicting information obtained, there is not a preponderance of evidence to support that the Licensee was not adequately feeding the day-care children.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Joleen KenneyTELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 03-CC-20190220084234
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: DUPRE, MILANI
FACILITY NUMBER: 343618933
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/09/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
05/10/2019
Section Cited
CCR
102423(a)(4)
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Personal Rights. To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing,
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Although the Licensee denies that the allegations occurred, the Licensee provided the following plan of correction.
Licensee stated she will not say inappropriate language or statements to intimidate children. The Licensee also stated that she will not pull on children to physically move them and will
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medication or aids to physical functioning. This requirement is not met as evidence by: Information obtained revealed that the Licensee had used inappropriate discipline by having children do wall squats, pulled on a child's arm to move the child across the room, and made statements about the devil to children and used foul language in the presence of children. This is an immediate health and safety risk to children in care.
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use a different form of redirection.
The Licensee also stated that she will not have children perform strenuous exercises as a form of discipline.

A civil penalty of $250.00 is being assessed for repeating the same violation within 12 months.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Joleen KenneyTELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 03-CC-20190220084234
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: DUPRE, MILANI
FACILITY NUMBER: 343618933
VISIT DATE: 05/09/2019
NARRATIVE
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Type A deficiency is cited and a civil penalty in the amount of $250.00 is being assessed for repeating the same violation within 12 months.

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. The LIC 9224 must be signed by parents/guardians and kept as a receipt whenever any Type A documents are provided by the licensee. LIC 9224 is available on the website. If the LIC 9224 is not used, the licensee shall prepare a statement indicating the documents have been provided. Licensee shall require the parent/guardian to sign and date the statement and shall keep the signed statement as receipt. Verification of receipt shall be kept in each child's file at the facility.

Exit interview conducted. Appeal Rights were provided. Notice of Site Visit was provided and posted.
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Joleen KenneyTELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 4