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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343619199
Report Date: 09/17/2021
Date Signed: 09/17/2021 01:14:08 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2021 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210817144324
FACILITY NAME:GUERIN, DEANIEFACILITY NUMBER:
343619199
ADMINISTRATOR:GUERIN, DEANIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 395-1916
CITY:SACRAMENTOSTATE: CAZIP CODE:
95831
CAPACITY:14CENSUS: 7DATE:
09/17/2021
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Deanie GuerinTIME COMPLETED:
01:30 PM
ALLEGATION(S):
1
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9
Caregiver yelled at day-care child.
Caregiver handled day care child in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
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9
10
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13
Licensing Program Analyst (LPA) Christopher Bello arrived at the facility at approximately 8:45am and met with licensee Deanie Guerin to close a complaint investigation, regarding the above allegations. Upon arrival, LPAs observed seven Children with the licensee and licensee’s sister acting as an assistant. It was alleged that the licensee yelled at a daycare child and handled them roughly. During the investigation LPA gathered documents pertaining to the investigation, made observations and conducted interviews. Two out of the five parent interview corroborated the allegations. Staff interviews were inconsistent with the allegations. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.
Deanie stated that she has never raised her voice at a daycare child in 36 years. Deanie stated that she does elevate her voice to get the attention of the child, but has never yelled at a child. Deanie stated that she would not allow herself or anyone working with her to rough handle a child.
There were no Title 22 deficiencies during today’s investigation. An exit interview was conducted and a Notice of Site Visit posted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Roxana SaraviaTELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Christopher BelloTELEPHONE: (916) 862-0844
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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