343619354-4-20-2023-03-CC-SDLA-CR929G-20230425171155

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343619354
Report Date: 04/20/2023
Date Signed: 04/20/2023 09:39:40 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2023 and conducted by Evaluator Josiah Gathing

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20230130103241

FACILITY NAME:	VIENNA, RENA & SHEILA		FACILITY NUMBER:	343619354
ADMINISTRATOR:	VIENNA, RENA & SHEILA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(916) 922-4810
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95825
CAPACITY:	14	CENSUS: 5	DATE:	04/20/2023
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Sheila Vienna		TIME COMPLETED:	09:50 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Licensee yells at children in care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On Thursday, April 20, 2023, at approximately 8:45 AM Licensing Program Analyst (LPA) Josiah Gathing met with Licensee, Sheila Vienna, for the purpose of a complaint investigation and to deliver findings. It was alleged that Licensee yelled at a day care child. Throughout the course of the investigation, LPA conducted interviews, reviewed documents, and made observations. LPA did not observe the Licensee yelling during any point of the investigation. Staff interviews did not reveal evidence to support the allegation. Parents stated in interview that they have had only positive experiences with the Licensee, and have been able to observe the Licensee interacting with children on multiple occasions. Interviews with children did not support the allegation. Although the alleged violation may have happened or is valid, the preponderance of evidence standard has not been met to fully prove or disprove that it did or did not occur, therefore, it is unsubstantiated. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Josiah Gathing	TELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:	DATE: 04/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/20/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2