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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343619367
Report Date: 04/06/2022
Date Signed: 04/06/2022 02:38:28 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2022 and conducted by Evaluator Jan Hoshida
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220207095446
FACILITY NAME:TAYLOR, ALYCEFACILITY NUMBER:
343619367
ADMINISTRATOR:TAYLOR, ALYCEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 689-6042
CITY:SACRAMENTOSTATE: CAZIP CODE:
95828
CAPACITY:14CENSUS: 6DATE:
04/06/2022
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Alyce TaylorTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Facility doesn't follow COVID-19 guidelines.
Adult in home yelled in front of children.
INVESTIGATION FINDINGS:
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On Wednesday, 04/06/2022, Licensing Program Analyst (LPA) Jan Hoshida conducted an unannounced inspection of the facility and met with Licensee Alyce Taylor to deliver findings and conclude the complaint investigation of the above allegations. Upon arrival, LPA observed six children with by Licensee.

It was alleged that facility doesn't follow COVID-19 guidelines and adult in home yelled in front of children.
During the investigation, LPA inspected the facility, conducted observations of staff and children and conducted interviews with pertinent parties. LPA reviewed facility files and obtained records relevant to the complaint investigation.

REPORT CONTINUED ON NEXT PAGE
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Jan HoshidaTELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:

DATE: 04/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20220207095446
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: TAYLOR, ALYCE
FACILITY NUMBER: 343619367
VISIT DATE: 04/06/2022
NARRATIVE
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It was alleged that facility did not provide COVID-19 policies to parents regarding COVID-19 closures. Based on interviews, Licensee informed families regarding a COVID-19 exposure and closed the day care to sanitize while following COVID-19 policies and procedures. During the 02/08/22 inspection, LPA observed adults in the home wearing masks, the children were eating lunch and then taking naps. LPA informed Licensee that masks were required for children over the age of two within childcare facilities.

It was alleged that adult in home yelled in front of children. Based on interviews, there are no concerns with the tone of voice that Licensee and Licensee’s Assistant/Husband have with the children and the adults do not yell at the children. Parents stated that being at Licensee's day care is like being with family, the day care is run with integrity, and their children love Licensee and Licensee's Assistant/Husband.

Based upon the lack of preponderance of evidence after interviews and observations to prove the alleged violations did or did not occur, the allegations are unsubstantiated. No deficiencies were cited.

Appeal Rights were discussed, an exit interview was conducted, and the Notice of Site Visit was posted.
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Jan HoshidaTELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:

DATE: 04/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2