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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343619914
Report Date: 03/08/2022
Date Signed: 03/08/2022 04:28:44 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/14/2021 and conducted by Evaluator Karyn Guerra
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20211214100817
FACILITY NAME:LIL' SCHOOL, THEFACILITY NUMBER:
343619914
ADMINISTRATOR:ROWE-JOHNSON, GLORIAFACILITY TYPE:
830
ADDRESS:8089 MADISON AVENUE #11TELEPHONE:
(916) 962-2137
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:24CENSUS: 15DATE:
03/08/2022
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Gloria Rowe-JohnsonTIME COMPLETED:
04:40 PM
ALLEGATION(S):
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Child was not changed in a timely manner.

Facility operating out of ratio.
INVESTIGATION FINDINGS:
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At 2:45 p.m. on Tuesday, March 8th, 2022, Licensing Program Analyst (LPA) Karyn Guerra met with Director, Gloria Rowe-Johnson, for the purpose of a complaint inspection to deliver findings. It was alleged that the facility is operating out of ratio. Throughout the course of the investigation, LPA conducted interviews, made observations, and reviewed documents. All individuals interviewed denied the allegation. Director and staff stated that administrative staff will support in classrooms when nearing ratio limitations. LPA observed Director in ratio with the children due to lower staffing for the day. It was also alleged that child was not changed in a timely manner. Staff interviewed stated that diaper changes occur at the facility every two hours and additionally as needed. The facility is stated to provide daily sheets to parents noting when diaper changes occur. The facility also utilizes an online application that logs diaper changes. The facility states that they will change children more frequently and apply cream in the event that a child

report continued on 9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn GuerraTELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:

DATE: 03/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20211214100817
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: LIL' SCHOOL, THE
FACILITY NUMBER: 343619914
VISIT DATE: 03/08/2022
NARRATIVE
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has a rash. Some parents interviewed stated that they noticed their child with a rash but were unsure if it occurred at the facility. The allegations are found to be unsubstantiated. Although the alleged violations may have happened or is valid, the preponderance of evidence standard has not been met to fully prove or disprove that the events did or did not occur. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn GuerraTELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:

DATE: 03/08/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/08/2022
LIC9099 (FAS) - (06/04)
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