343619915-10-7-2022-03-CC-SDLA-CK6KYX-20221013081948

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343619915
Report Date: 10/07/2022
Date Signed: 10/07/2022 04:04:01 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2022 and conducted by Evaluator Karyn Guerra

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20220718094319

FACILITY NAME:	LIL' SCHOOL, THE		FACILITY NUMBER:	343619915
ADMINISTRATOR:	ROWE-JOHNSON, GLORIA		FACILITY TYPE:	850
ADDRESS:	8089 MADISON AVENUE #11		TELEPHONE:	(916) 962-2137
CITY:	CITRUS HEIGHTS	STATE: CA	ZIP CODE:	95610
CAPACITY:	75	CENSUS: 47	DATE:	10/07/2022
		UNANNOUNCED	TIME BEGAN:	02:10 PM
MET WITH:	Janel Omega		TIME COMPLETED:	04:10 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff yell at day care child(ren)

Staff handle children in a rough manner

Facility is out of ratio

Staff interrupt nap time

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

At 2:10 p.m. on Friday, October 7th, Licensing Program Analyst (LPAs) Karyn Guerra and Matthew Gallo met with Assistant Director, Janel Omega, for the purpose of an unannounced complaint inspection. During today's inspection, LPAs conducted interviews, made observations, and delivered findings. It was alleged that staff yell at day care child(ren). Throughout the course of the investigation, LPA conducted interviews and made observations. Interviews with children, staff and parents did not reveal any concerns with staff interactions. It was stated from staff that they may "broadcast" to children to get their attention, but do not yell directly at children, nor are the children fearful. It was alleged that staff handle children in a rough manner. Interviews and observations did not reveal any concerns. It was alleged that the facility is out of ratio. Four inspections were conducted throughout the course of the investigation, and at no time was the facility observed to be out of ratio. Interviews with staff and parents did not

report continued on 9099-C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn Guerra	TELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:	DATE: 10/07/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 03-CC-20220718094319

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: LIL' SCHOOL, THE	FACILITY NUMBER: 343619915
	VISIT DATE: 10/07/2022

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

reveal any ratio concerns. It was alleged that staff interrupt nap time. LPA conducted interviews and made observations. It was stated from facility staff that children are allowed to continue sleeping when nap time has concluded. LPA observed children napping in the classroom after wake up time. Parent interviews did not reveal any concerns. LPA advised to alter nap schedule or have staff step in to assist if children are waking before the conclusion of nap time. The allegations are unsubstantiated. Although the alleged violations may have happened or are valid, there is not a preponderance of evidence to fully prove or disprove that they did or did not occur, therefore, they are unsubstantiated. An exit interview was conducted with the Assistant Director. A notice of site visit was provided and shall remain posted for 30 days.

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn Guerra	TELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:	DATE: 10/07/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/07/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 2