343619934-9-5-2019-53-CC-MMAA-BFQ2ZH-20190904175019

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343619934
Report Date: 07/22/2019
Date Signed: 09/05/2019 11:15:51 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2019 and conducted by Evaluator Amy Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 53-CC-20190605154931

FACILITY NAME:	ELK GROVE MONTESSORI SCHOOL (PS)		FACILITY NUMBER:	343619934
ADMINISTRATOR:	NELSON, SARA		FACILITY TYPE:	850
ADDRESS:	8842 WILLIAMSON DRIVE		TELEPHONE:	(916) 685-6540
CITY:	ELK GROVE	STATE: CA	ZIP CODE:	95624
CAPACITY:	107	CENSUS: 56	DATE:	07/22/2019
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Sara Nelson		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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Daycare child had unexplained scratches.
Staff failed to notify parent of incidences involving her child.

INVESTIGATION FINDINGS:

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Amended Report
Licensing Program Analyst (LPA) Amy Silva conducted a follow up complaint inspection and met with the Director, Sara Nelson, to deliver the findings for the above complaint allegations. There were 56 preschool children in attendance upon arrival, with seven staff members providing care and supervision.
Throughout the investigation, LPA observed the care and supervision of children, conducted interviews with children, staff and parents and reviewed children's records. It could not be determined that unexplained scratches have occurred at the facility. LPA observed appropriate staff-child interactions and staff described discipline as talking to children about their actions and the effect these behaviors have on their peers. During the interviews it was stated that staff redirect the children when they are engaging in activities that may be unsafe. (Report continued on next page, LIC9099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Maria Mayorga	TELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Amy Silva	TELEPHONE: (916) 926-9100
LICENSING EVALUATOR SIGNATURE:	DATE: 09/05/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 53-CC-20190605154931

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: ELK GROVE MONTESSORI SCHOOL (PS)	FACILITY NUMBER: 343619934
	VISIT DATE: 07/22/2019

NARRATIVE

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The information obtained during the investigation revealed inconsistencies. Based on the investigation, the allegation was determined to be unsubstantiated.

It was also alleged that Staff failed to notify parent of incidences involving her child. It was reported that staff did not notify a parent of incidents that occurred at the facility when a child was behaving inappropriately or was hurt at the facility. LPA conducted staff interviews which stated that ouch reports are provided to the parents, which they sign and return to them to the staff and parents are provided a copy. It was stated that staff keep in constant communication with parents on a daily basis. It was stated that if a child's injury requires medical treatment that the center will notify licensing. The information obtained during the investigation revealed inconsistencies. Based on the investigation, the allegation was determined to be unsubstantiated.

An unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore these allegations are unsubstantiated.

An exit interview was conducted. Appeal rights were given. A Notice of Site Visit was posted during this inspection.

SUPERVISOR'S NAME: Maria Mayorga	TELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Amy Silva	TELEPHONE: (916) 926-9100
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2019

LIC9099 (FAS) - (06/04)

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