343620483-11-26-2019-03-CC-BENN-BJLMVE-20191206085637

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343620483
Report Date: 11/26/2019
Date Signed: 11/26/2019 01:20:26 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/05/2019 and conducted by Evaluator Elvira Sierra

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20191105154229

FACILITY NAME:	TURNER, ELBERT & TURNER, ANGELA		FACILITY NUMBER:	343620483
ADMINISTRATOR:	TURNER, ELBERT & TURNER, A		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(916) 395-5616
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95823
CAPACITY:	14	CENSUS: 8	DATE:	11/26/2019
		UNANNOUNCED	TIME BEGAN:	12:40 PM
MET WITH:	Angela and Albert Turner		TIME COMPLETED:	01:40 PM

ALLEGATION(S):

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Personal Rights-Provider hits day care childre

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Elvira Sierra and Gagandeep Singh conducted a complaint investigation visit and met with Licensees, Angela and Elbert Turner to deliver findings on the above allegation. Upon arrival, present in the home were Licensees and a helper caring for 8 children (2 infants, 5 Preschool, 1 School Aged).
It was alleged that provider hits day care children. Throughout the investigation LPAs observed the care of supervision of children, conducted interviews with staff, parents and children that language skills is developed to the extent that could be interviewed. The Licensee denied hitting the daycare children. Licensee stated that redirection and time out is used as discipline and consist of sitting with the child on a chair until they relax. Day care children who were interviewed did not disclose any physical abuse by Licensee or staff and indicated that the only form of discipline used is time out. Parents and staff that were interviewed did not disclose any information of evidence to support the allegation. Based on the information obtained; there is not a preponderance of evidence to prove the allegation did or did not occur; therefore, the allegation is UNSUBSTANTIATED.
No deficiencies cited today under Title 22 Division 12 of the CA Code of Regulations
An exit interview was conducted in which the report was reviewed and discussed with Licensee. Appeals of rights were provided to Licensee and a Notice of site visit was observed to be posted and shall remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Bettina Engelman	TELEPHONE: (916) 263-5820
LICENSING EVALUATOR NAME: Elvira Sierra	TELEPHONE: (916) 216-8826
LICENSING EVALUATOR SIGNATURE:	DATE: 11/26/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/26/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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