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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621006
Report Date: 04/24/2025
Date Signed: 04/24/2025 10:40:50 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/17/2025 and conducted by Evaluator Andrea Cortez
COMPLAINT CONTROL NUMBER: 03-CC-20250417131805
FACILITY NAME:STEPHENS, THEONIAFACILITY NUMBER:
343621006
ADMINISTRATOR:STEPHENS, THEONIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 822-1048
CITY:SACRAMENTOSTATE: CAZIP CODE:
95838
CAPACITY:14CENSUS: 9DATE:
04/24/2025
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Theonia StephensTIME COMPLETED:
10:40 AM
ALLEGATION(S):
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Personal Rights-Licensee is inappropriately transporting daycare children while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Andrea Cortez conducted an unannounced complaint inspection and met with the Licensee, Theonia Stephens. LPA explained the alleged above, the Licensee fails to properly transport the children in a safe manner. The Licensee stated although seldom she always transports children in the proper car/booster seats and when it’s necessary. Additionally, licensee included children have permission from the parent or guardian before transport. LPA observed the roster, interviewed the licensee, and concluded there are no children are enrolled in school. Based on LPA observations and information obtained, the allegation is unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Andrea Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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