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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621313
Report Date: 01/31/2020
Date Signed: 02/11/2020 06:04:40 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/13/2019 and conducted by Evaluator Jeevun Birk
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20191113171012
FACILITY NAME:RIVER CITY EARLY LEARNING CTR (PS)FACILITY NUMBER:
343621313
ADMINISTRATOR:DAWSON-BROWN, JESSICAFACILITY TYPE:
850
ADDRESS:3050 BABSON DRIVETELEPHONE:
(916) 691-6420
CITY:ELK GROVESTATE: CAZIP CODE:
95758
CAPACITY:75CENSUS: 51DATE:
01/31/2020
UNANNOUNCEDTIME BEGAN:
08:58 AM
MET WITH:Jessica Dawson-BrownTIME COMPLETED:
09:44 AM
ALLEGATION(S):
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Personal Rights - Staff inappropriately pushed daycare child while in care
Buildings and Grounds - Staff fail to properly maintain daycare bathroom
INVESTIGATION FINDINGS:
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AMENDED REPORT***Licensing Program Analyst (LPA) Jeevun Birk-Miller met with Director, Jessica Dawson-Brown to deliver complaint findings for the above allegations. There were 51 preschool children present at the facility. It was alleged that Staff #1 (S1) allegedly pushed Child #1 (C1) on two different occasions and on one of the occasions C1 fell the ground near the school-age classroom. It was alleged that the classroom's restroom was not clean, toilet paper on the floor and toilets had not been flushed. It was alleged that one of the toilets had not been repaired. During the investigation LPA conducted interviews with staff, children, and parents, and reviewed records at the facility. During interviews it was stated staff had not been seen pushing or grabbing a child in a rough or inappropriate manner. It was stated through interviews that if a child had tried come into the school-age classroom from another class staff would redirect the child to play or close the door to the classroom. LPA toured the facilities preschool restrooms and observed them to be maintained. On 11/14/19 LPA Katrina Owens conducted an annual inspection of the facility and had not indicated that the facility toilet was in disrepair or restroom not been maintained. It was stated through interviews that staff have a checklist for cleaning of the classroom and restroom that is too be completed each day. After hours the facility has a janitor who comes...
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Jeanne SmithTELEPHONE: (916) 208-4405
LICENSING EVALUATOR NAME: Jeevun BirkTELEPHONE: (916) 917-6078
LICENSING EVALUATOR SIGNATURE:

DATE: 02/11/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/11/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20191113171012
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: RIVER CITY EARLY LEARNING CTR (PS)
FACILITY NUMBER: 343621313
VISIT DATE: 01/31/2020
NARRATIVE
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to do a thorough cleaning of the facility Monday through Friday. It was stated by staff that the restroom is what is expected from two classrooms full of young children sharing the space and at times may forget to flush toilets or miss the toilet. Based on a lack of evidence and inconsistent statements the above allegations were determined to be unsubstantiated.
SUPERVISOR'S NAME: Jeanne SmithTELEPHONE: (916) 208-4405
LICENSING EVALUATOR NAME: Jeevun BirkTELEPHONE: (916) 917-6078
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2