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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621511
Report Date: 06/07/2023
Date Signed: 06/07/2023 12:18:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2023 and conducted by Evaluator Arianna Manabat
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20230530104206
FACILITY NAME:ROJAS, ELIZABETH & JOSEPHFACILITY NUMBER:
343621511
ADMINISTRATOR:ROJAS, ELIZABETHFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 349-6077
CITY:SACRAMENTOSTATE: CAZIP CODE:
95833
CAPACITY:14CENSUS: 6DATE:
06/07/2023
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Elizabeth and Joseph RojasTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Personal Rights:
Licensee Hit Children in Care
INVESTIGATION FINDINGS:
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On 06/7/2023 at approximately 10:25 AM, Licensing Program Analyst (LPA) Arianna Manabat met with Licensees Elizabeth and Jospeh Rojas to open and deliver findings for the allegation mentioned above. During today's visit, LPA observed six children in care being supervised by both Licensees. It was alleged that the Licensee hits children in care. Through observations,interviews, and record review, LPA was unable to obtain any evidence or documentation of any sustained injury to any child in care. During interviews with the Licensees and children, it was stated that they practice time outs as a form of discipline and do not implement any form of corporal punishment. Upon review of interviews, LPA has found conflicting statments from both the Reporting Party (RP), children, and Licensees pertaining to the allegation and supposed drop off times for the child.
During today's visit, LPA obtained video evidence fromt the Licensee's Ring camera of the mentioned child's drop offs as well as text messages correspondence with the RP.
CONTINUED ON 9099-C....
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Amanda BlesiTELEPHONE: (916) 208-3427
LICENSING EVALUATOR NAME: Arianna ManabatTELEPHONE: (279) 200-2886
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 03-CC-20230530104206
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ROJAS, ELIZABETH & JOSEPH
FACILITY NUMBER: 343621511
VISIT DATE: 06/07/2023
NARRATIVE
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After reviewing this evidence, LPA has noted that some discrepancies between information provided by the Reporting Party and the videos provided by the Licensees. LPA has found that the text messages between the Reporting Party and the Licensee which suggested that the child was being dropped off on certain days of the week. LPA has observed that the days mentioned on this text thread contradict the statement given to CCIB which stated that the child was distressed the day of May 30th, 2023. LPA has reviewed that the child did not attend child care on the day that the Reporting Party claimed the child did. Due to conflicting information and a lack of evidence pertaining to the allegation, LPA has determined the complaint to be UNSUBSTANTIATED, meaning that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove it. An exit interview was conducted and a Notice of site visit and appeal rights were assessed. The Notice of site visit shall remain posted for 30 days for guardian/parental review.
SUPERVISOR'S NAME: Amanda BlesiTELEPHONE: (916) 208-3427
LICENSING EVALUATOR NAME: Arianna ManabatTELEPHONE: (279) 200-2886
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2023
LIC9099 (FAS) - (06/04)
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