343621634-11-18-2021-03-CC-SDLA-C92N7S-20211123091313

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343621634
Report Date: 11/18/2021
Date Signed: 11/18/2021 11:45:20 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/30/2021 and conducted by Evaluator Karyn Guerra

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20210830122425

FACILITY NAME:	TOTS OF LOVE DEVELOPMENT CENTER (INF)		FACILITY NUMBER:	343621634
ADMINISTRATOR:	GRANT, VANESSA		FACILITY TYPE:	830
ADDRESS:	5619 MARCONI AVENUE		TELEPHONE:	(916) 222-1018
CITY:	CARMICHAEL	STATE: CA	ZIP CODE:	95608
CAPACITY:	6	CENSUS: 0	DATE:	11/18/2021
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Courtney Williams		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Facility commingles infants and preschool children

Facility is unsanitary

Outdoors has some unsafe areas

INVESTIGATION FINDINGS:

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At 9:30 a.m. on Thursday, November 18th, 2021, Licensing Program Analyst (LPA) Karyn Guerra met with Licensee, Courtney Williams, for the purpose of a complaint inspection regarding the above allegations. During today's inspection, LPA conducted interviews, received documents, made observations, and delivered findings. It was alleged that the facility commingles infants and preschool children. When the investigation first began, it was stated that there were not any infant program enrolled. LPA did not observe any infant children enrolled during a file review conducted during initial inspection. Infant children were later enrolled in the program during the course of the investigation. It was learned through interviews that toddler children from the infant program may be commingled during the first hour or last hour of operation. It was also learned that the facility receives state funding from the California Department of Education for Title 5 for which commingling is allowed. The Licensee will follow up to update funding records with the department.

report continued on 9099-C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn Guerra	TELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:	DATE: 11/18/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 03-CC-20210830122425

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: TOTS OF LOVE DEVELOPMENT CENTER (INF)	FACILITY NUMBER: 343621634
	VISIT DATE: 11/18/2021

NARRATIVE

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It was also alleged that the facility is unsanitary. Licensee stated that there was clutter in the facility previously that has been cleaned. Staff interviewed reviewed cleaning practices and additional protocols in place for COVID-19. Licensee stated that the facility has an employee on payroll who does cleaning services 2 to 3 times per week. It was also alleged that the outdoors has some unsafe areas. There was a concern for nails sticking out of wood. LPA inspected the playground facility and did not observe any nails on the infant yard. The allegations are unsubstantiated. Although the alleged violations may have occurred or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that the alleged violations occurred, therefore, they are unsubstantiated. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for a period of 30 days.

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Karyn Guerra	TELEPHONE: (916) 216-7790
LICENSING EVALUATOR SIGNATURE:	DATE: 11/18/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021

LIC9099 (FAS) - (06/04)

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