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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621676
Report Date: 02/02/2022
Date Signed: 02/02/2022 05:52:18 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/06/2021 and conducted by Evaluator Jeevun Birk
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20211206141031
FACILITY NAME:LITTLE FLOWERS MONTESSORIFACILITY NUMBER:
343621676
ADMINISTRATOR:YIP, BONNIEFACILITY TYPE:
850
ADDRESS:7218 LAGUNA BLVDTELEPHONE:
(916) 684-5510
CITY:ELK GROVESTATE: CAZIP CODE:
95758
CAPACITY:177CENSUS: 51DATE:
02/02/2022
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Bonnie YipTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Facility did not properly clean day care children's naptime sheets.
Facility did not serve day care children milk for lunch.
Child is spitting on other children and nothing is being done.
INVESTIGATION FINDINGS:
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On 02/02/2022 at 1:30 PM Licensing Program Analysts (LPAs) Jeevun Birk-Miller and Katy Maestas conducted an unannounced complaint investigation to deliver the findings for the above allegations. LPAs met with Director, Bonnie Yip. Throughout the course of the investigation LPAs conducted observations, interviews, reviewed and collected documents. It was alleged that the facility staff redistributed used napping sheets to children after the unwashed sheets were placed in the dryer. It was stated by the Director that the washer had broken and has since been fixed. The Director stated since that happened, they changed the wash schedule to once a week and each sheet is stored in each child’s cubie. The same sheet stays with the same child who used it. Four of four staff stated staff had been taking turns taking the sheets home to wash. One of four staff stated once someone had the idea to dry the sheets after use to clean the bacteria and then sheets were given to different children.

It was alleged that the facility did not serve day care children milk for lunch. LPAs observed milk being served during breakfast snack on 1/13/2022. Director stated they strictly provide milk and water for the children. Continue to 9099-C page.
Substantiated
Estimated Days of Completion: 90
SUPERVISOR'S NAME: Jeanne SmithTELEPHONE: (916) 208-4405
LICENSING EVALUATOR NAME: Jeevun BirkTELEPHONE: (916) 917-6078
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 53-CC-20211206141031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
FACILITY NAME: LITTLE FLOWERS MONTESSORI
FACILITY NUMBER: 343621676
VISIT DATE: 02/02/2022
NARRATIVE
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She stated during special occasions juice is served. Four of four staff stated that milk is provided at the facility. Although the facility does provide milk on occasions LPAs observed that the portions served did not meet the minimum serving requirement. During interviews with staff and parents of children in care it was stated that the quantity of the food served was not adequate. It was stated when children asked for more food they were told no. LPAs did an observation of the kitchen and observed that the food being prepped did not meet the required portions for children in care. When served they did not receive the initial amount that is to be served. LPA gathered photos of food items.

It was alleged a child is spitting on other children and nothing is being done. It was alleged that the incidents were documented, but conversations were not had and nothing further had been done. Through file reviews of two children's files it was observed that incident reports had been written regarding behaviors, such as spitting on and hitting other children. Staff interviewed stated when behaviors in the classroom happened staff addressed it with the children, but there was not consistency in staff addressing the behavior. Through interview with parents when incidents occurred in the classroom there was no communication with staff or resolution to the incidents that were documented and behaviors continued without modification.

Based on interviews, file reviews, and observation conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. The following Type B citations were given during the inspection on the LIC9099-D page of this report. An exit interview was conducted with the Licensee. A Notice of Site Visit was posted by LPA Birk-Miller and this shall be posted for 30 days.

SUPERVISOR'S NAME: Jeanne SmithTELEPHONE: (916) 208-4405
LICENSING EVALUATOR NAME: Jeevun BirkTELEPHONE: (916) 917-6078
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 53-CC-20211206141031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: LITTLE FLOWERS MONTESSORI
FACILITY NUMBER: 343621676
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/02/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/16/2022
Section Cited
CCR
101239.1(c)(1)
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Napping Equipment (c)(1) Bedding shall not be shared by different children without first laundering the bedding.
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The Director agrees to ensure that sheets that are used are only used by the same child and not redistributed to other children in care to use. The Director will ensures that children's sheets remain with their items. The Director provided a written statement during the inspection.
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This requirement was not met as evidenced by: Based on interviews the facility did not ensure that unwashed napping sheets stayed with the child and were redistributed to other children. This poses a potential health and safety risk to children in care.
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Type B
02/16/2022
Section Cited
CCR
101227(a)(1)
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All food shall be safe and of the quality and in the quantity necessary to meet the needs of the children. Each meal shall include, at a minimum, the amount of food components as specified by Title 7, Code of Federal Regulations, Part 226.20, (Revised January 1, 1990) Requirements for Meals, for the age group served. All food shall be selected, stored, prepared and served in a safe and healthful manner.
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The Director agrees to ensure the facility is serving portions specified in Title 7 regulations regarding portion sizes. The Director provided a written statement during the inspection.
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This requirement was not met as evidenced by: Based on interviews and observation the facility did not ensure that children were served adequate servings of food and were told no when asking for more food. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jeanne SmithTELEPHONE: (916) 208-4405
LICENSING EVALUATOR NAME: Jeevun BirkTELEPHONE: (916) 917-6078
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 53-CC-20211206141031
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833

FACILITY NAME: LITTLE FLOWERS MONTESSORI
FACILITY NUMBER: 343621676
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/02/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/16/2022
Section Cited
CCR
101223(a)(2)
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To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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The Director agrees to create a plan for how behaviors in the classrooms will be addressed, and how communication with all parties will be done regarding incidents.
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This requirement was not met as evidenced by: Based on interviews the facility did not ensure that when behaviors such as hitting and biting occurred they were addressed and a solution was provided. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Jeanne SmithTELEPHONE: (916) 208-4405
LICENSING EVALUATOR NAME: Jeevun BirkTELEPHONE: (916) 917-6078
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 5