343622084-7-13-2023-03-CC-SDLA-CTTPTD-20230717113547

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343622084
Report Date: 07/13/2023
Date Signed: 07/13/2023 10:15:11 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/04/2023 and conducted by Evaluator Amanda Sutter

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20230504161434

FACILITY NAME:	CREATIVE SPACES PRESCHOOL AND LEARNING CENTER		FACILITY NUMBER:	343622084
ADMINISTRATOR:	MONG, ELIZABETH		FACILITY TYPE:	850
ADDRESS:	5315 H STREET		TELEPHONE:	(916) 307-7109
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95819
CAPACITY:	30	CENSUS: 24	DATE:	07/13/2023
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Manpreet Thorn		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff left day care children unattended.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On Thursday, July 13, 2023, Licensing Program Analyst (LPA) Amanda Sutter met with Licensee Representative Manpreet Thorn to deliver findings regarding the above allegation. LPA observed 24 children supervised by 5 staff.

It was alleged that the staff left day care children unattended. During the investigation, LPA conducted interviews and made observations. LPA observed the facility following proper ratio. The facility is located in a converted house with multiple rooms and hallways. The facility makes use of red tape on the floor and stop signs on doorways to remind children to stay in common areas. LPA observed staff position themselves in corners to reduce blind spots and expand supervision. Based on the information obtained, the above allegations are determined to be UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it. An exit interview was conducted. Appeal rights were provided. A notice of site visit was provided and shall remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Seychelle De Luca	TELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Amanda Sutter	TELEPHONE: (916) 261-8918
LICENSING EVALUATOR SIGNATURE:	DATE: 07/13/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2