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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343622164
Report Date: 06/03/2022
Date Signed: 06/03/2022 11:37:36 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/25/2022 and conducted by Evaluator Josiah Gathing
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220525102913
FACILITY NAME:MATTE, SARAFACILITY NUMBER:
343622164
ADMINISTRATOR:MATTE, SARAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 337-8283
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:14CENSUS: 6DATE:
06/03/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Sara MatteTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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9
Licensee inappropriately disciplines day care children
INVESTIGATION FINDINGS:
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On June 3, 2022 at 9:30 AM, Licensing Program Analysts (LPAs) Josiah Gathing and Karyn Guerra, met with Licensee Sara Matte for the purpose of an unannounced complaint investigation. It was alleged that the licensee inappropriately disciplines day care children. The reason for the investigation was explained upon arrival. During the investigation LPAs interviewed Licensee, Staff, and Parents, made observations, and reviewed records. Through interview with licensee, LPAs learned that the typical discipline policy for the facility involves discussion, redirection, and facilitating communication between children. Licensee stated she does not use timeout. Per handbook contract, redirection is the main disciplanary practice. Interviews with staff confirmed the same disciplinary practices. Interviews with parents did not reveal any concerns regarding discipline practices.
Although the alleged violations may have happened or are valid, there is not a preponderance of evidence to fully prove or disprove that the alleged violations did or did not occur, therefore it is UNSUBSTANTIATED. An exit interview was conducted in which the report was reviewed and discussed with the Licensee. A notice of site visit was provided and shall remain posted for 30 days. No regulatory violations were cited during today's inspection.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Josiah GathingTELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:

DATE: 06/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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