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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343622164
Report Date: 12/12/2022
Date Signed: 12/12/2022 01:53:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/06/2022 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20221006170957
FACILITY NAME:MATTE, SARAFACILITY NUMBER:
343622164
ADMINISTRATOR:MATTE, SARAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 337-8283
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:14CENSUS: 11DATE:
12/12/2022
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Sara MatteTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Day-care child sustained injuries while in care.
Licensee yelled at day-care child.
Licensee inappropriately placed diaper on day-care child.
INVESTIGATION FINDINGS:
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An unannounced subsequent complaint investigation inspection was conducted by Licensing Program Analyst Jennifer Velasco (LPA), who met with Licensee Sara Matte (L1). It has been alleged a day care child sustained injuries while in care, Licensee yelled at day-care child, and Licensee inappropriately placed diaper on day-care child. L1 denied the allegations and stated that while a child may have sustained injuries in the course of playing, no serious or unexplained injuries have occurred in her facility. L1 also stated she does not yell at children, though she may speak in a firm tone to get a child's attention if a child is engaging in an unsafe activity such as standing on a chair. L1 stated she diapers all children in an appropriate way.

During the investigation, LPA toured the facility, observed facility staff provide care to children, conducted witness interviews, and requested and reviewed pertinent documents and materials. Witness statements and document and material reviews failed to corroborate the allegation that a child sustained injuries in care that were not consistent with minor normal course of play injuries, that L1 yelled at a child or children, or that L1 inappropriately placed a diaper on a child.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Natalie DunawayTELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Jennifer VelascoTELEPHONE: 707-953-7341
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20221006170957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: MATTE, SARA
FACILITY NUMBER: 343622164
VISIT DATE: 12/12/2022
NARRATIVE
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Based on witness statements, documents, and other materials, the preponderance of evidence standard has not been met; therefore, the above allegations are found to be UNSUBSTANTIATED.

This report was reviewed and discussed with L1. Appeal Rights were provided and exit interview was conducted. All licensing reports are public information and must be made available upon request for at least three years. L1 was provided with a Notice of Site Visit (NOS) to be posted in the facility for 30 days.
SUPERVISOR'S NAME: Natalie DunawayTELEPHONE: (916) 263-1414
LICENSING EVALUATOR NAME: Jennifer VelascoTELEPHONE: 707-953-7341
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2