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13 | An unannounced subsequent complaint investigation inspection was conducted by Licensing Program Analyst Jennifer Velasco (LPA), who met with Licensee Sara Matte (L1). It has been alleged a day care child sustained injuries while in care, Licensee yelled at day-care child, and Licensee inappropriately placed diaper on day-care child. L1 denied the allegations and stated that while a child may have sustained injuries in the course of playing, no serious or unexplained injuries have occurred in her facility. L1 also stated she does not yell at children, though she may speak in a firm tone to get a child's attention if a child is engaging in an unsafe activity such as standing on a chair. L1 stated she diapers all children in an appropriate way.
During the investigation, LPA toured the facility, observed facility staff provide care to children, conducted witness interviews, and requested and reviewed pertinent documents and materials. Witness statements and document and material reviews failed to corroborate the allegation that a child sustained injuries in care that were not consistent with minor normal course of play injuries, that L1 yelled at a child or children, or that L1 inappropriately placed a diaper on a child. |