343622391-7-16-2021-03-CC-MMAA-C54245-20210719170321

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343622391
Report Date: 07/16/2021
Date Signed: 07/16/2021 04:27:29 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/26/2021 and conducted by Evaluator Joleen Kenney

PUBLIC

COMPLAINT CONTROL NUMBER: 03-CC-20210426092636

FACILITY NAME:	ONUOHA, CATHERINE & IGWEGBE, GEORGINA		FACILITY NUMBER:	343622391
ADMINISTRATOR:	IGWEGBE, GEORINA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(916) 745-9311
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95835
CAPACITY:	14	CENSUS: 8	DATE:	07/16/2021
		UNANNOUNCED	TIME BEGAN:	03:30 PM
MET WITH:	Georgina Igwegbe, Licensee		TIME COMPLETED:	04:35 PM

ALLEGATION(S):

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Children are being handled in a rough manner while in care.
Children are put in the garage for time-outs.

INVESTIGATION FINDINGS:

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On 7/16/2021 at 3:30 PM, Licensing Program Analyst, Joleen Kenney conducted a follow up complaint inspection and met with the Licensee, Georgina Igwegbe. LPA Kenney informed the Licensee that it was alleged that children are being handled in a rough manner while in care. It was alleged that a child (C1) was hit on the head and the child's ear was pulled as a form of discipline by the Licensee's and Assistant. The Licensee denied the allegation and stated that nobody has ever touched a child at the day-care home.

It was also alleged that children are put in the garage for time-outs. The Licensee denied the allegation and stated that the garage is never used for time-outs. The Licensee stated that children will be brought into the garage to play and not disturb the other children that are napping. The Licensee also stated that they will access the garage if parents are dropping off or picking up during nap time to not disturb the sleeping children.

(continued report on next page LIC9099C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Roxana Saravia	TELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Joleen Kenney	TELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 03-CC-20210426092636

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: ONUOHA, CATHERINE & IGWEGBE, GEORGINA	FACILITY NUMBER: 343622391
	VISIT DATE: 07/16/2021

NARRATIVE

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Staff, Parent and children interviews were conducted. Interviews conducted did not identify any information to corroborate the allegations. Although it was reported that a child (C1) was being handled in a rough manner while in care and that (C1) was put in the garage for a time-out, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Based on the information obtained, the allegations were determined to be unsubstantiated.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

SUPERVISOR'S NAME: Roxana Saravia	TELEPHONE: (916) 263-5715
LICENSING EVALUATOR NAME: Joleen Kenney	TELEPHONE: (916) 799-9668
LICENSING EVALUATOR SIGNATURE:	DATE: 07/16/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2021

LIC9099 (FAS) - (06/04)

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