343623422-5-15-2023-03-CC-NDUY-CRVTCE-20230516143635

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343623422
Report Date: 05/15/2023
Date Signed: 05/15/2023 11:55:23 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/22/2023 and conducted by Evaluator Erwina Pascual-Golamco

COMPLAINT CONTROL NUMBER: 03-CC-20230322080459

FACILITY NAME:	BUILDING KIDZ OF RANCHO CORDOVA		FACILITY NUMBER:	343623422
ADMINISTRATOR:	MANCHESTER, ANGELINA		FACILITY TYPE:	850
ADDRESS:	1941 ZINFANDEL DRIVE		TELEPHONE:	(916) 706-2653
CITY:	RANCHO CORDOVA	STATE: CA	ZIP CODE:	95670
CAPACITY:	45	CENSUS: 27	DATE:	05/15/2023
		UNANNOUNCED	TIME BEGAN:	11:00 AM
MET WITH:	Mercy Ishida		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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a daycare child sustained an injury while in care due to lack of supervision
staff were not providing adequate supervision to daycare children

INVESTIGATION FINDINGS:

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Licensing Program Analysts Erwina Pascual-Golamco and Jennifer Velasco (LPA) met with Owner Mercy Ishida to deliver findings. LPAs toured the facility, including all activity and classroom spaces, restrooms, food service and outdoor play areas. Census included 27 preschool children being supervised by 4 classroom staff. Owner was reminded never to exceed the conditions, limitations, and capacity specified on the license. Facility hours of operation are Monday through Friday from 7:00 AM to 6:00 PM.

It was alleged that a daycare child sustained an injury while in care due to lack of supervision, and that staff were not providing adequate supervision to daycare children. Throughout the course of the investigation, LPA observed staff provide care to children, conducted interviews, and reviewed documents. Staff interviews revealed that minor injuries are treated with first aid and reported to parents through the Building Kidz application. Parents stated in interviews that they receive updates on their children through the Building Kidz application as well as in person, or a phone call. Witness statements, LPA observation, and facility documentation failed to corroborate the allegation that a daycare child sustained an injury while in care due to lack of supervision, and that staff were not providing adequate supervision to daycare children. Although the alleged violations may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore, they are unsubstantiated.

An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Erwina Pascual-Golamco
LICENSING EVALUATOR SIGNATURE:	DATE: 05/15/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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