<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624078
Report Date: 01/31/2022
Date Signed: 01/31/2022 11:41:37 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2021 and conducted by Evaluator Jan Hoshida
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20211216111258
FACILITY NAME:GROWING BRIGHT PRESCHOOLFACILITY NUMBER:
343624078
ADMINISTRATOR:BUNCH, NICOLEFACILITY TYPE:
830
ADDRESS:2641 COOPER WAYTELEPHONE:
(916) 515-8446
CITY:SACRAMENTOSTATE: CAZIP CODE:
95864
CAPACITY:14CENSUS: 2DATE:
01/31/2022
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Nicole BunchTIME COMPLETED:
11:55 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are accepting children with obvious symptoms of illness
Childcare is not kept clean
Children have access to hazardous items on the playground
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On Monday, 01/31/2022 at 8:45am, Licensing Program Analyst (LPA) Jan Hoshida conducted an unannounced inspection of the facility and met with Director Nicole Bunch to deliver findings and conclude the complaint investigation of the above allegations. Upon arrival, LPA observed two children supervised by one staff.

It was alleged that staff are accepting children with obvious symptoms of illness, childcare is not kept clean, and children have access to hazardous items on the playground.

During the investigation, LPAs inspected the facility, conducted observations of staff and children, and conducted interviews with pertinent parties. LPAs reviewed facility files and obtained records relevant to the complaint investigation.

REPORT CONTINUED ON NEXT PAGE
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Jan HoshidaTELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 03-CC-20211216111258
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: GROWING BRIGHT PRESCHOOL
FACILITY NUMBER: 343624078
VISIT DATE: 01/31/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was alleged that staff are accepting children with obvious symptoms of illness. Three out of seven staff interviewed stated that children that were sick with diarrhea, cough, colds, vomiting, fevers, and COVID-like symptoms have been allowed to stay at the day care, were not isolated from the other children, and the parents were not asked to come and pick them up. Through interviews, LPA learned that over-the-counter medication was offered to a parent for their child who was sick with a fever so the child could be allowed to remain at the center. Director understands that medication may not be administered based only on verbal consent and if children are sick, they must be isolated, sent home, and not allowed within the facility.

It was alleged that the childcare is not kept clean. Based on inspections, LPAs observed several dead cockroaches in the kitchen and food preparation and storage areas. Director stated that she understands that there needs to be a system in place to ensure the consistent cleanliness of the center.

It was alleged that children have access to hazardous items on the playground. Based on inspection and interviews, LPAs observed and learned that the metal sheeting with sharp edges that was the cover for the shade area in the infant yard was hanging down and in an area that infants are allowed to play. LPAs learned that staff were not taking the children outside at that time due to the rainy weather. The facility fixed the shade covering and provided proof to LPA on 1/5/22.

In the areas that were evaluated, deficiencies were observed at the time of the visit and cited on LIC 809-D. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights were provided and discussed.

Exit interview conducted and report was reviewed with the facility representative Nicole Bunch

SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Jan HoshidaTELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2022
LIC9099 (FAS) - (06/04)
Page: 6 of 6
Control Number 03-CC-20211216111258
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: GROWING BRIGHT PRESCHOOL
FACILITY NUMBER: 343624078
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/31/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/28/2022
Section Cited
CCR
101226.2(b)
1
2
3
4
5
6
7
Isolation for Illness. The child's authorized representative shall be notified immediately when the child becomes ill enough to require isolation, and shall be asked to have the child removed from the center as soon as possible.

This requirement was not met as evidenced by: Through interviews, LPA learned that
1
2
3
4
5
6
7
Director stated that if children that were sick with diarrhea, cough, colds, vomiting, fevers, and COVID-like symptoms will isolated in the office and will be sent home immediately. Director stated that their handbook has been updated to have this information and has been sent to all of the parents via email. Director stated that she will obtain signature pages from
8
9
10
11
12
13
14
children that were sick with diarrhea, cough, colds, vomiting, fevers, and COVID-like symptoms have been allowed to stay at the day care classrooms.

This is a potential risk to the children in care.
8
9
10
11
12
13
14
parents and provide proof to LPA by POC due date of 2/28/22.

Director stated that she will also conduct a staff meeting with all staff about policies and procedures for sick children and will submit to LPA by POC due date of 2/28/22.
Type B
02/28/2022
Section Cited
CCR
101238
1
2
3
4
5
6
7
Buildings and grounds. The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.

This requirement was not met as evidenced by: LPA observed several dead coackroaches
1
2
3
4
5
6
7
Director stated that she has created a morning and afternoon cleaning procedure for all the different areas of the facility with a cleaning checklist. Director stated that she will submit proof of completion of checklists for the next two weeks. Director will submit proof to LPA by POC due date of 2/28/22.
8
9
10
11
12
13
14
in the kitchen and food preparation and storage areas.

This is a potential risk to the children in care.
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Jan HoshidaTELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2021 and conducted by Evaluator Jan Hoshida
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20211216111258

FACILITY NAME:GROWING BRIGHT PRESCHOOLFACILITY NUMBER:
343624078
ADMINISTRATOR:BUNCH, NICOLEFACILITY TYPE:
830
ADDRESS:2641 COOPER WAYTELEPHONE:
(916) 515-8446
CITY:SACRAMENTOSTATE: CAZIP CODE:
95864
CAPACITY:14CENSUS: 2DATE:
01/31/2022
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:TIME COMPLETED:
11:55 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Childcare roof is in disrepair
Childcare has an infestation of insects
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On Monday, 01/31/2022 at 1:00pm, Licensing Program Analyst (LPA) Jan Hoshida conducted an unannounced inspection of the facility and met with Director Nicole Bunch to deliver findings and conclude the complaint investigation of the above allegations. Upon arrival, LPA observed two children supervised by one staff.

It was alleged that childcare roof is in disrepair, childcare has an infestation of insects, and staff handled child in a rough manner.

During the investigation, LPAs inspected the facility, conducted observations of staff and children, and conducted interviews with pertinent parties. LPAs reviewed facility files and obtained records relevant to the complaint investigation.

REPORT CONTINUED ON NEXT PAGE
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Jan HoshidaTELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 03-CC-20211216111258
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: GROWING BRIGHT PRESCHOOL
FACILITY NUMBER: 343624078
VISIT DATE: 01/31/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was alleged that the childcare roof is in disrepair. Based on interviews, LPA learned that the roof had been leaking in several places within the classroom spaces which the Director was aware of and had repairs completed on 12/20/21 to address the leaks. Director stated that with the change of ownership, they didn’t know that the roof had leaks in them until the rainstorm.

It was alleged that the childcare has an infestation of insects. Based on interviews, LPA learned that there was an issue of cockroaches throughout the facility which the Director was aware of. Director stated that they have been addressing the issue with pest control treatments on 11/27/21 and 12/18/21. Director stated that if there is a need for more treatments, they will be continuing the treatments.

It was alleged that staff #1 handled child in a rough manner. Parents interviewed did not observe any inappropriate interactions between their children and staff. Six of the seven staff interviewed stated that they have not observed staff #1 handle children in a rough manner.

Although the alleged violations may have happened or are valid, there is not a preponderance of evidence to fully prove or disprove that the alleged violations did or did not occur; therefore, the allegations are unsubstantiated.

Appeal Rights were discussed and the Notice of Site Visit was posted. Exit interview conducted and report was reviewed with the facility representative Nicole Bunch.

SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Jan HoshidaTELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 03-CC-20211216111258
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: GROWING BRIGHT PRESCHOOL
FACILITY NUMBER: 343624078
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/31/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/28/2022
Section Cited
CCR
101238.2
1
2
3
4
5
6
7
Outdoor Activity Space. The surface of outdoor activity space shall be maintained in a safe condition.

This requirement was not met as evidenced by LPA's observation of metal sheeting with sharp edges that was the cover for the shade area was hanging down where infants are allowed
1
2
3
4
5
6
7
Director submitted proof to LPA of the cover of the shade area was fixed as of 1/5/22.

Citation cleared.
8
9
10
11
12
13
14
to play and was accessible to children in care.

This is potential risk to the health and safety of children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Seychelle De LucaTELEPHONE: (916) 263-5719
LICENSING EVALUATOR NAME: Jan HoshidaTELEPHONE: (916) 917-6572
LICENSING EVALUATOR SIGNATURE:

DATE: 01/31/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 6