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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 360900458
Report Date: 08/15/2024
Date Signed: 08/15/2024 12:05:07 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/30/2024 and conducted by Evaluator Babatunde Ibitoye
COMPLAINT CONTROL NUMBER: 12-CC-20240530142139
FACILITY NAME:HESPERIA COMMUNITY CHURCH PRESCHOOLFACILITY NUMBER:
360900458
ADMINISTRATOR:JACQUELYN MANSFIELDFACILITY TYPE:
850
ADDRESS:16775 OLIVE STREETTELEPHONE:
(760) 244-6164
CITY:HESPERIASTATE: CAZIP CODE:
92345
CAPACITY:67CENSUS: 57DATE:
08/15/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Jacquelyn MansfieldTIME COMPLETED:
11:58 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Right- Facility staff do not properly supervise child(ren) in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/15/2024, Licensing Program Analyst (LPA) Babatunde Ibitoye conducted an unannounced follow-up complaint inspection LPA met with the Director Jacquelyn Mansfied.The purpose of the inspection was to deliver the complaint finding for the above complaint allegations.
During today’s visit, LPA observed 57 childcare children in care, present with 10 Teachers.During the course of the investigation of this complaint, LPA conducted interviews with all parties involved. LPA obtained the facility's children's roster and reviewed staff record.

Based on evidence obtained, the interviews and the documents reviewed revealed conflicting statements regarding the allegation that the facility staff do not properly supervise children in care. Currently, there is no preponderance of evidence to prove the allegation. Therefore, based on the information obtained, the department finds the above allegation is deemed unsubstantiated.
An exit interview was conducted, and a copy of this report was provided to the Director Jacquelyn Mansfied along with a Notice of Site Visit and Appeal Rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Babatunde Ibitoye
LICENSING EVALUATOR SIGNATURE:

DATE: 08/15/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/15/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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