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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 360908693
Report Date: 07/19/2021
Date Signed: 07/19/2021 03:10:28 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2021 and conducted by Evaluator Justin Giese
COMPLAINT CONTROL NUMBER: 09-CC-20210701135311

FACILITY NAME:HIGHLAND CHURCH DAY CARE CENTERFACILITY NUMBER:
360908693
ADMINISTRATOR:CHRISTINE HANAFIFACILITY TYPE:
840
ADDRESS:3606 EAST ATLANTIC AVENUETELEPHONE:
(909) 862-4127
CITY:HIGHLANDSTATE: CAZIP CODE:
92346
CAPACITY:28CENSUS: 18DATE:
07/19/2021
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Julliana MurilloTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Children are being commingled
INVESTIGATION FINDINGS:
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On 07/19/21 at 02:00pm Licensing Program Analyst (LPA) Justin Giese made an unannounced visit to the facility for the purpose of concluding a complaint investigation. LPA met with Lead Teacher, Julliana Murillo regarding the above allegation(s) which were received on July 1st, 2021.

The following was alleged: Children are being commingled.

It was alleged that the facility is commingling school age children with preschool aged children after 3pm daily. Prior to conducting the initial visit to the facility LPA conducted a thorough review of the facility’s file and waivers in place. As of July15th 2014, the facility was granted a waiver for the comingling of school age and preschool children under the given circumstance: Commingling may only take place during the first and last hour of operation from 7:00am to 8:00am and from 5:00pm to 6:00pm.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Justin GieseTELEPHONE: (951) 204-4847
LICENSING EVALUATOR SIGNATURE:

DATE: 07/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/19/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 09-CC-20210701135311
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: HIGHLAND CHURCH DAY CARE CENTER
FACILITY NUMBER: 360908693
VISIT DATE: 07/19/2021
NARRATIVE
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During the investigation LPA toured the entire facility and did not observe commingling of children in care. Staff members interviewed stated they were aware of the commingling waiver in place and its specific guidelines. All staff interviewed confirmed the facility does not commingle children outside of the specific stated times. LPA’s direct observations and statements from those interviewed do not support the allegations that children are being commingled.

This agency has investigated the complaint alleging children are being commingled. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

AT THE TIME OF VISIT NO DEFICIENCIES WERE CITED

A NOTICE OF SITE VISIT WAS GIVEN. STAFF WAS INSTRUCTED TO POSTED IT IN A PROMINENT LOCATION AT THE FACILITY. THE STAFF UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS.



An exit interview was conducted, A copy of this report and appeal rights were given to Staff during this inspection on 07/09/2021.
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Justin GieseTELEPHONE: (951) 204-4847
LICENSING EVALUATOR SIGNATURE:

DATE: 07/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/19/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 5