360910507-9-23-2022-09-CC-AROS-CKJRSP-20221025131703

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 360910507
Report Date: 08/10/2022
Date Signed: 09/23/2022 04:02:35 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/10/2022 and conducted by Evaluator Rachel Zeron

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20220810110807

FACILITY NAME:	CHILDTIME CHILDREN'S CENTERS		FACILITY NUMBER:	360910507
ADMINISTRATOR:	CHARLENE BUNNELL-MCALISTER		FACILITY TYPE:	850
ADDRESS:	3656 RIVERSIDE DR.		TELEPHONE:	(909) 591-9169
CITY:	CHINO,	STATE: CA	ZIP CODE:	91710
CAPACITY:	69	CENSUS: 41	DATE:	08/10/2022
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Charlene Bunnell-Mcalister		TIME COMPLETED:	05:40 PM

ALLEGATION(S):

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Facility is out of ratio

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Rachel Zeron conducted a 10 day complaint investigation. LPA was granted access into the facility and LPA went straight to the classrooms and checked ratio. The classrooms were in ratio at time of visit.

LPA Zeron visited the first classroom, which had 2 teachers and 20 children. LPA proceeded to the second classroom, in which there were 2 teachers and 21 children. LPA reviewed ratio sheets and sign in and out sheets for this morning. Based on the documents reviewed, LPA found that today the preschool classrooms were over ratio at 7:50 am, with 1 teacher, 17 children.

Based on documentation provided, staff records, files reviewed and interviews conducted the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, (Title 22, divisions & chapter number are being cited on the attached LIC 9099D.)

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951)320-2023
LICENSING EVALUATOR NAME: Rachel Zeron	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 08/10/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/10/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20220810110807

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDTIME CHILDREN'S CENTERS	FACILITY NUMBER: 360910507
	VISIT DATE: 08/10/2022

NARRATIVE

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Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility for the next 12 months.
The Notice of Site Visit and Type A Deficiencies from today’s visit must be posted for 30 days. Failure to keep these posted for the entire 30 days will result in an immediate $100 civil penalty for each.

An exit interview was conducted, Notice of Site Visit posted, appeal rights discussed and given to the Site Director, Charlene Bunnell Mcalister along with a copy of this report and a LIC 9224 form.

A copy of this report was provided to the licensee on this date. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951)320-2023
LICENSING EVALUATOR NAME: Rachel Zeron	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 08/10/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/10/2022

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 09-CC-20220810110807

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDTIME CHILDREN'S CENTERS	FACILITY NUMBER: 360910507
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/10/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 08/11/2022 Section Cited CCR 101216.3(a)	1 2 3 4 5 6 7	Teacher child ratio: There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director stated she will contact her District Manager to discuss and come up with plan on how the facility will stay in compliance. Director stated she will send the plan of action to CCL by POC date.
	8 9 10 11 12 13 14	Based on information obtained though interviews and records review, there was 1 teacher supervising 17 preschool children on 08/10/2022 at 7:50 am. This is an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951)320-2023
LICENSING EVALUATOR NAME: Rachel Zeron	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 08/10/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/10/2022

LIC9099 (FAS) - (06/04)

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