360910507-5-27-2022-09-CC-AROS-CFG4F8-20220616190331

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 360910507
Report Date: 05/27/2022
Date Signed: 05/27/2022 03:09:12 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/16/2022 and conducted by Evaluator Rachel Zeron

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20220316150818

FACILITY NAME:	CHILDTIME CHILDREN'S CENTERS		FACILITY NUMBER:	360910507
ADMINISTRATOR:	CHARLENE BUNNELL-MCALISTER		FACILITY TYPE:	850
ADDRESS:	3656 RIVERSIDE DR.		TELEPHONE:	(909) 591-9169
CITY:	CHINO,	STATE: CA	ZIP CODE:	91710
CAPACITY:	69	CENSUS: 48	DATE:	05/27/2022
		UNANNOUNCED	TIME BEGAN:	03:00 PM
MET WITH:	Charlene Bunnell-Mcalister-Director		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Child sustained injuries by another child due to lack of supervision

INVESTIGATION FINDINGS:

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On 05/27/2022, Licensing Program Analyst (LPA) Rachel Zeron arrived at the facility to continue the complaint investigation initiated on 03/16/2022 concerning the above allegation. During the visit, LPA Zeron took a census of the children present, and this time met with Director Charlene Bunnell-Mcalister to discuss the outcome of the complaint investigation. Based on all the information obtained, the following is the outcome of the investigation regarding the allegation:

During the investigation, LPA made observations, conducted interviews with staff and all other relevant individuals pertinent to this investigation. It is alleged that on or about March 14, 2022, a child that has a history of biting and hitting was not properly supervised and bite another child in care causing injury to the child's upper and lower back.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Rachel Zeron	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 05/27/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20220316150818

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDTIME CHILDREN'S CENTERS	FACILITY NUMBER: 360910507
	VISIT DATE: 05/27/2022

NARRATIVE

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Based on interviews conducted with pertinent parties and pertinent documents reviewed, it was revealed that Child #1 has a history of biting and hitting. There were 9 biting/hitting incident reports logged by staff during the time frame of 03/03/2022 - 03/15/2022, with a responsible party's signature. Director indicated that a formal plan had not been put into place for child #1. Based on the child's history of behaviors, staff failed to protect child children in care.

Based upon the information gathered and interviews conducted, the preponderance of evidence standard has been met, and therefore, the allegation, child sustained injuries by another child due to lack of supervision is found to be SUBSTANTIATED.

See LIC 9099D for deficiency cited.

An exit interview was conducted, and a copy of this report was reviewed and provided to the Director, Charlene Bunnelle-Mcalister. Appeal rights were discussed and provided during the exit interview.

A notice of site visit was given and must remain posted for the next 30 days.

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Rachel Zeron	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 05/27/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2022

LIC9099 (FAS) - (06/04)

Page: 3 of 3

Control Number 09-CC-20220316150818

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDTIME CHILDREN'S CENTERS	FACILITY NUMBER: 360910507
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 05/27/2022

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 06/01/2022 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1).... Supervision shall include visual observation. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director agreed to conduct a training on section CCR 101229, lack of supervision, with all staff. Director will submit a copy of the staff roster once training is complete. Roster is due to CCL by POC date
	8 9 10 11 12 13 14	Based on interviews conducted and documentation obtained, lack of supervision did result in a child being injured by another child while in care. This is an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR NAME: Rachel Zeron	TELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:	DATE: 05/27/2022

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/27/2022

LIC9099 (FAS) - (06/04)

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