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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 360910508
Report Date: 08/31/2022
Date Signed: 08/31/2022 10:34:54 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/01/2022 and conducted by Evaluator Rachel Zeron
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220601111215
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
360910508
ADMINISTRATOR:CHARLENE BUNNELL-MCALISTERFACILITY TYPE:
840
ADDRESS:3656 RIVERSIDE DR.TELEPHONE:
(909) 591-9169
CITY:CHINO,STATE: CAZIP CODE:
91710
CAPACITY:25CENSUS: 0DATE:
08/31/2022
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Charlene Bunnell McalisterTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Staff speaks inappropriately to day care children
INVESTIGATION FINDINGS:
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On 08/31/2022, Licensing Program Analyst (LPA) Rachel Zeron made an unannounced visit to the facility to deliver findings for a complaint that was filed on 06/01/2022. LPA met with Charlene Bunnell Mcalister, Director. The following was alleged: Staff speaks inappropriately to day care children. LPA reviewed records/documents, interviewed pertinent individuals. On this visit , additional interviews and a tour of the facility were conducted.

On 06/10/2022 and 08/09/2022, LPA made a subsequent unannounced visits to the facility to conduct interviews with staff and children, some pertinent parties we unavailable to be interviewed. Based on interviews conducted, LPA was unable to corroborate if there were any inappropriate comments made by the teacher or that the teacher spoke inappropriately to children. Therefore, due to conflicting information found throughout this investigation this agency has investigated the complaint alleging: Staff speaks inappropriately to day care children is UNSUBSTANTIATED at this time. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951)320-2023
LICENSING EVALUATOR NAME: Rachel ZeronTELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20220601111215
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 360910508
VISIT DATE: 08/31/2022
NARRATIVE
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A NOTICE OF SITE VISIT WAS GIVEN. DIRECTOR WAS INSTRUCTED TO POSTED IT IN A PROMINENT LOCATION AT THE FACILITY. THE DIRECTOR UNDERSTANDS THAT IT MUST REMAIN POSTED FOR THE NEXT 30 DAYS.

An exit interview was conducted, A copy of this report were given to the Director during this visit on 08/31/2022
SUPERVISOR'S NAME: Aaron RossTELEPHONE: (951)320-2023
LICENSING EVALUATOR NAME: Rachel ZeronTELEPHONE: (951) 782-4200
LICENSING EVALUATOR SIGNATURE:

DATE: 08/31/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/31/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4