360911142-2-13-2024-12-CC-CYAS-D2USC2-20240227124449

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 360911142
Report Date: 02/13/2024
Date Signed: 02/13/2024 10:06:25 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/29/2023 and conducted by Evaluator Kuliema Calloway

COMPLAINT CONTROL NUMBER: 12-CC-20231129161708

FACILITY NAME:	PSD/VICTORVILLE HEAD START		FACILITY NUMBER:	360911142
ADMINISTRATOR:	LUCY ANGELA NARANJO		FACILITY TYPE:	850
ADDRESS:	14029 AMARGOSA ROAD, STE. C		TELEPHONE:	(760) 245-9147
CITY:	VICTORVILLE	STATE: CA	ZIP CODE:	92392
CAPACITY:	95	CENSUS: 36	DATE:	02/13/2024
		UNANNOUNCED	TIME BEGAN:	09:52 AM
MET WITH:	Keosha Smith, Site Supervisor		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Allegation#1 – Facility staff caused multiple injuries to child in care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On February 13, 2024, Licensing Program Analyst (LPAs) Calloway and Braddock made an unannounced inspection to the PSD/Victorville Head Start. The purpose of the visit was to deliver findings regarding the above allegation. LPA met with S1 who granted access. LPA observed 36 children and 9 staff in care.
During the investigation, LPA conducted interviews and obtained documentation. Based on the interviews with staff, parents, and all parties involved, the evidence did not reveal if Staff 1 caused injuries to Child 1 therefore, the allegation is Unsubstantiated, meaning the allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred. If additional information is received this complaint may be reopened.

An exit interview was conducted, and a copy of this report was read, and a Notice of Site Visit, was provided to the Site Supervisor, S1 at the facility. A Notice of Site Visit must remain posted for thirty (30) days. Removal of posting is subject to a $100 civil penalty.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claretta Yates	TELEPHONE: (661) 202-3407
LICENSING EVALUATOR NAME: Kuliema Calloway	TELEPHONE: (661) 202-3381
LICENSING EVALUATOR SIGNATURE:	DATE: 02/13/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/13/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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