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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364801080
Report Date: 06/06/2022
Date Signed: 06/06/2022 04:58:37 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/25/2022 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220525114942
FACILITY NAME:LA PETITE ACADEMYFACILITY NUMBER:
364801080
ADMINISTRATOR:ARACELI QUACHFACILITY TYPE:
850
ADDRESS:620 BASELINETELEPHONE:
(909) 874-5113
CITY:RIALTOSTATE: CAZIP CODE:
92376
CAPACITY:68CENSUS: 38DATE:
06/06/2022
UNANNOUNCEDTIME BEGAN:
04:05 PM
MET WITH:Wendy Ohneck/assistant directorTIME COMPLETED:
05:15 PM
ALLEGATION(S):
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Staff do not allow parent to enter into facility
INVESTIGATION FINDINGS:
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On 6/6/22 at 4:05 Licensing Program Analysts (LPAs) Patricia Berry and Diana Beasel conducted a subsequent complaint investigation. LPAs were granted access into the facility and met with assistant director. LPAs toured facility and took a census.

It was alleged parent was not allowed to enter the facility. LPA conducted interviews with all pertinent parties, obtained documents, and completed a facility file review.

LPA Berry interviewed two staff. Staff stated the parent has entered the facility on occasion; however, on other occasions, the parent was not allowed into the facility due to the parent’s behavior. In addition, upon conducting a thorough file review and interviewing staff, it was revealed the facility does not have a current policy stating why a parent/guardian is not allowed to enter the facility.

(Cont on 9099C)
Substantiated
Estimated Days of Completion: 0
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Patricia BerryTELEPHONE: (951) 782-4952
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20220525114942
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 364801080
VISIT DATE: 06/06/2022
NARRATIVE
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Based on interviews conducted, documents received, and a review of the facility file, staff did not allow a parent to enter the facility. The preponderance of evidenced has been met, therefore allegation is substantiated.


Exit interview conducted with director, report, appeal right and Notice of Site Visit provided to the director.

LPAs observed director post notice. Notice must be posted for 30 days.
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Patricia BerryTELEPHONE: (951) 782-4952
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20220525114942
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: LA PETITE ACADEMY
FACILITY NUMBER: 364801080
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/06/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/10/2022
Section Cited
CCR
101218.1(b)(1)
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101218.1 Admission Procedures ... (b...licensee shall inform each child's parent or authorized representative of his/her rights that include,... (1) To enter and inspect the child care center...
This requirement was not met as evidenced by
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Assistant director stated she will submit written statement of acknowledgment, understanding and compliance to regulation 101218 and send written statement to CCL by 6/10/2022.
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Based on staff stating the parent has entered the facility on occasion; however, on other occasions, the parent was not allowed into the facility due to the parent’s behavior
This is a potential risk to the health and safety of children in care.
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Assistant director stated her legal team will update procedures and polices for parents entering the facility. Staff must provide the changes to CCL 30 days prior to changes going into effect.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Gilbert SenaTELEPHONE: (951) 782-4844
LICENSING EVALUATOR NAME: Patricia BerryTELEPHONE: (951) 782-4952
LICENSING EVALUATOR SIGNATURE:

DATE: 06/06/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/06/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3