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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364801797
Report Date: 02/17/2021
Date Signed: 02/17/2021 10:54:29 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2021 and conducted by Evaluator Taadhimeka Zeigler
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20210113091319
FACILITY NAME:RAINBOW CANYON PRESCHOOL & DAY CAREFACILITY NUMBER:
364801797
ADMINISTRATOR:MC CUE, ANTOINETTEFACILITY TYPE:
850
ADDRESS:4122 CHINO AVENUETELEPHONE:
(909) 591-4476
CITY:CHINOSTATE: CAZIP CODE:
91710
CAPACITY:66CENSUS: 36DATE:
02/17/2021
ANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Antoinette Mc CueTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Day care are mixing day care children
INVESTIGATION FINDINGS:
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Due to COVID-19, Licensing Program Analysts (LPAs) Taadhimeka Zeigler and Laura Landeros conducted a Tele-Inspection with Director, Antoinette Mc Cue, to deliver findings of the complaint that was initiated 01/15/2021. LPAs Zeigler and Landeros met with Ms. Mc Cue via Microsoft Teams. The reason for the visit was discussed and the facility was virtually toured.

During the investigation, virtual observations of the facility were made, documentation was reviewed, and interviews were conducted with pertinent parties.
Regarding the allegation that the day care center is co-mingling children, it was disclosed that school-age and preschool children are co-mingled for one hour in the morning and one hour in the afternoon. In August of 2010, a waiver for co-mingling was submitted to the department for approval to co-mingle children. Con't on LIC 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Taadhimeka ZeiglerTELEPHONE: (951) 970-7385
LICENSING EVALUATOR SIGNATURE:

DATE: 02/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 09-CC-20210113091319
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: RAINBOW CANYON PRESCHOOL & DAY CARE
FACILITY NUMBER: 364801797
VISIT DATE: 02/17/2021
NARRATIVE
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While the waiver request to co-mingle children was submitted, LPA was not able to ascertain whether the request was approved or denied by the Department. Based on the interviews conducted, the review of pertinent documentation, and conflicting information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.

No deficiencies are being issued at this time, however, a LIC 9102 Advisory Notes - Technical Violation is being issued. Section 101175, Waivers and Exceptions for Program Flexibility - Unless the licensee receives prior written departmental approval for a waiver or an exception, the licensee shall maintain continuous compliance with all licensing regulations. It is the responsibility of the Licensee to ensure the approval of any and all waivers, prior to implementation.

An exit interview was conducted via Microsoft Teams and a copy of this report was sent via email. LPA asked the Director to acknowledge receipt of the email. The electronic read receipt or reply of the emailed report acknowledges receipt of this report. A copy of this report, appeal rights, and notice of site visit was emailed to the Director.

A copy of this report must be made available for the next three years.
SUPERVISOR'S NAME: Kimberly WilliamsTELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Taadhimeka ZeiglerTELEPHONE: (951) 970-7385
LICENSING EVALUATOR SIGNATURE:

DATE: 02/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/17/2021
LIC9099 (FAS) - (06/04)
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