364804251-8-9-2019-09-CC-KWIS-BFW3W4-20190910183604

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364804251
Report Date: 08/09/2019
Date Signed: 08/09/2019 03:46:44 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/27/2019 and conducted by Evaluator Carlos Martinez

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20190627143619

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	364804251
ADMINISTRATOR:	GARNATZ, KRISTEN		FACILITY TYPE:	850
ADDRESS:	1730 E. WASHINGTON STREET		TELEPHONE:	(909) 824-1004
CITY:	COLTON	STATE: CA	ZIP CODE:	92324
CAPACITY:	96	CENSUS: 26	DATE:	08/09/2019
		UNANNOUNCED	TIME BEGAN:	03:10 PM
MET WITH:	Kristen Garnatz, Center Director		TIME COMPLETED:	03:55 PM

ALLEGATION(S):

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Day care children repeatedly contract lice at day care facility.

INVESTIGATION FINDINGS:

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LIcensing Program Analysts (LPA's), Otsanya Cameron and Carlos Martinez, made a subsequent unannounced complaint investigation visit to deliver the findings for the above referenced allegation. LPA met with Kristen Garnatz, Center Director, who was informed of the decision rendered.

Per pertinent interviews conducted with staff and parents, LPA Martinez confirmed that the facility has not had any issues with lice, nor were there any reported active problems at the day care. Therefore, LPA Martinez could not target the main source at the day care and determined it was an isolated incident. Based on the investigation findings, LPA Martinez determined that the allegation that the day care children repeatedly contract lice is UNSUBSTANTIATED.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.
An exit interview was conducted. A copy of this report was provided to the facility. This report must be made available for public review for 3 years upon request.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Kimberly Williams	TELEPHONE: (951) 248-0228
LICENSING EVALUATOR NAME: Carlos Martinez	TELEPHONE: (951) 295-2190
LICENSING EVALUATOR SIGNATURE:	DATE: 08/09/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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